Housekeeper

Company Overview:

Hillwood, a Perot company, is a full-service real estate developer, investor and advisor, focused on developing opportunities for investors, partners and communities around the globe. Our business operates across the spectrum of value creation in real estate, employing extensive expertise, resources and capital to transform land and create successful developments. While each business division’s specialization varies, they all are connected by a shared culture of integrity, respect, excellence and teamwork as well as a philosophy of disciplined decision-making, principled relationships and forward-looking vision. For additional information, visit www.hillwood.com.

Position Summary:

Hillwood Properties is looking to hire a Housekeeper to maintain one of our multifamily properties. This individual will be responsible for efficiently cleaning the apartment community’s common areas and vacant apartments.

Responsibilities:

• Clean and maintain all common areas of the property, including the leasing office, clubhouse, fitness center, hallways, stairwells, elevators, and restrooms.
• Clean and prepare vacant apartments for new resident move-ins according to quality standards.
• Remove trash and debris from vacant units and dispose of properly.
• Assist the maintenance team with make-ready tasks and upkeep of apartment units as needed.
• Maintain cleanliness and organization of the maintenance shop, storage areas, and janitorial closets.
• Track and organize cleaning supply inventory; notify supervisor when reordering is needed.
• Report any observed maintenance issues (e.g., leaks, damage, or safety hazards) to the Maintenance Supervisor or Property Manager promptly.
• Assist with set-up, clean-up, and support during resident events or functions.
• Deliver resident notices (e.g., inspection notices, community updates) to units as required.
• Ensure all cleaning practices meet safety, sanitation, and property appearance standards.
• Follow all company safety procedures, including proper use of cleaning agents and personal protective equipment.
• Work collaboratively and respectfully with maintenance, leasing, and management staff to uphold community standards.
• Perform additional duties as assigned by the Property Manager or Maintenance Supervisor to support property operations.
• Provide excellent customer service by being courteous, helpful, and responsive to residents and guests.
• Adheres to OSHA safety standards that are applicable for the safe performance of job.
• Maintain a professional appearance and demeanor with residents, prospective residents, co-workers, vendors, etc. while wearing the company-issued uniform and ID badge.
• Respond to after-hours requests or emergencies when scheduled or on-call.
• Must have a mode of communication in which to be contacted at home and to respond in case of emergency.
• May work overtime, weekend, holiday and evening work as required.
• Wears company uniform with photo I.D. badge during work hours.
• Must be prompt, on time to work and have good, regular attendance.
• Complies with all policies and procedures outlined in the Operations Manual.

Required Skills/Abilities:

• Average communication skills in English to understand and follow directions effectively.
• Ability to work independently and as part of a team.
• Strong attention to detail and thoroughness in completing work tasks.
• Ability to prioritize tasks and manage time efficiently.
• Strong organizational skills, including maintaining inventory of cleaning supplies.
• Ability to use basic cleaning equipment such as vacuums, mops, floor buffers, and carpet cleaners.
• Ability to interact professionally and respectfully with residents, team members, and vendors.
• Ability to adapt to changing schedules or priorities with a positive attitude.
• Commitment to maintaining confidentiality and upholding resident privacy and property integrity.
• Understanding of basic safety and sanitation practices.

Education and Experience:

• High school diploma or equivalent preferred.
• Previous experience in general housekeeping, janitorial work, or commercial/residential cleaning preferred.
• Experience working in a multifamily residential, hospitality, or property management environment is a plus.
• Familiarity with OSHA safety regulations and proper use of cleaning chemicals and PPE preferred.
• Basic knowledge of general maintenance support tasks (trash removal, restocking supplies, etc.) is beneficial.
• Bilingual (English/Spanish) abilities are a plus but not required.

Physical Requirements:

• Frequent walking, bending, stooping, squatting, kneeling, climbing on stairs, sitting, lifting, and carrying items weighing 20 lbs. or less.

EEO Statement:

Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent, and it may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take additional responsibilities without notice.

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