Human Resources Specialist (Benefits)

Salary: $27.14 - $35.28

Job Overview

An incumbent in this job classification is responsible for performing professional human resources duties as a subject matter expert specialized in a specific functional area of human resource.

Core Competencies

• Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
• Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below:

• Serves as a professional subject matter expert in human resources functional area of benefits and retirement administration
• Provides professional consultation of their functional area, technical guidance and support to departments/agencies and other human resources functions.
• Ensures completion of daily work activities are accomplished within allotted time-frames.
• Assists departments in the interpretation of Federal and State laws, Hillsborough County policies and collective bargaining agreements and the application of procedures specific to benefits and retirement functions.
• Collaborates with cross-functional teams in the design and implementation of major human resources programs.
• Performs basic monthly accounting work, such as premium billing and collections, benefit premium payments reconciliation and reporting.
• Conducts research and studies, and drafts/compiles oral and written reports of findings and recommendations.
• Reviews existing processes, participates in process improvement initiatives and implementation of innovated ideas.
• Conducts employee new hire orientation, workshops and training sessions.
• Represents department/agency interests in committees or board meetings.
• Performs other related duties as assigned

Job Specifications

• General and specific knowledge of human resource benefits, retirement functions and/or insurance programs and basic accounting.
• Knowledge of Federal, State, and local laws and regulations, and agency policies affecting benefits, retirement and insurance administration functions.
• General knowledge of human resources practices and understanding of how one action may impact different functional areas.
• Skills in making presentations to small and large groups.
• Ability to conduct research, collect, interpret and analyze data to understand benefits, retirement and insurance industry trends and patterns and develop logical conclusions.
• Ability to evaluate the effectiveness of programs and work processes.
• Ability to communicate effectively both orally and in writing.
• Ability to collaborate and work effectively with others.
• Ability to use a computer and related software.

Physical Requirements

• Employee will be located in an office environment, regularly required to sit and talk.

Work Category

• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

Minimum Qualifications Required

• Bachelor's degree in Human Resource Management (Administration), Business Management, Public Administration, Accounting, or a Social or Behavioral Science; AND
• Three years of professional human resources experience; OR
• An equivalent combination of education (not less than a High School Diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.

Emergency Management Responsibilities

In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster