What are the responsibilities and job description for the Regional Property Manager position at HILLS Properties?
Description
HILLS Properties is seeking a dynamic and demonstrated leader to join our team as a Regional Property Manager to lead and support a Midwest portfolio of incredible apartment communities! (~1,400 units in Ohio and Indiana) The ideal candidate will be based out of Cincinnati, Ohio or Indianapolis, Indiana.
This is a full-time, salaried position with some weekends required as needed. This is a field-based position.
At HILLS Properties, operational excellence and exceptional customer experiences start with strong relationships. We’re looking for a detail-oriented communicator who can inspire, develop, and lead teams to success. If that sounds like you, we’d love to connect!
Regional Manager | Core Responsibilities:
- Operational Excellence: Lead property operations and financial performance to consistently achieve occupancy, revenue, and NOI targets.
- Resident Experience: Drive resident satisfaction by holding site leaders accountable for proactive resident engagement, reputation management, and converting resident feedback into meaningful action.
- Team Leadership: Elevate and develop high-performing Teams in line with HILLS Core Values.
- Strategic Leadership: Drive and guide site leadership in developing and executing competitive market strategies. Leverage market insight to maximize leasing performance, reputation, and resident retention.
Regional Manager | Additional Role Specifics:
Include but are not limited to the following:
- Oversee a portfolio of communities and support daily to ensure operational excellence
- Oversee Property Managers on a day-to-day basis and ensure that the properties meet or exceed the established goals
- Conduct regular site visits and Property Manager meetings regularly to support, develop and elevate the Team, Asset and adherence to established policies and procedures
- Make staffing decisions, provide training and oversee all onsite personnel
- Be on-call at all times in case of an emergency
- Maintain the physical aspects of the property which includes the appearance and mechanical features; establish long-term capital improvement plans
- Maximize income and control expenses on all properties while maintaining professionalism on all levels of job performance
- Market and operate the sites consistent with policies and procedures
- Problem-solve and guide in solving problems for sites, associates, and residents
- Operate the sites within all laws and manage legal issues as they arise
- Vast knowledge of markets operated in, both macro and micro; intune with all changes happening or pending in the markets
- Analysis of daily/weekly/monthly reporting
- Preparation and review of monthly and quarterly financial reporting
- Oversight, preparation, and review of annual budgets
- Work alongside Portfolio Support Specialists to ensure maximum efficiency and proper asset management
- Ensure the on-site teams deliver first class customer experience to prospects, partners, and residents
What HILLS Offers You:
HILLS offers a competitive salary and comprehensive benefits package, including:
- Exceptional and Affordable Medical, Dental, and Vision insurance options
- Company Paid Holidays and Paid Time-Off
- 401(k) with a Generous Company Match (100% Match on the First 5% of Salary Deferred) which is automatically 100% vested
- Performance-Based Bonus Potential
- Paid Parental Leave (After 12 Months of Service)
- Company Paid Life Insurance and Short-Term Disability
- Apartment Discount at our Communities
- Career Designation Opportunities
- Exclusive Discounts through HILLS Vitality Partners
- Wellness Initiative Program
Established in 1958 by Murray Guttman, HILLS Properties is a family-owned company headquartered in Cincinnati, Ohio. Today, HILLS is celebrating over 65 years of excellence and is excited to be a growing company within our industry. We recognize we would not be celebrating our achievements if it weren't for our talented and devoted teams!
Take a moment and apply today! Internal candidates also encouraged to apply.
EOE/DFW/EHO
Requirements
- A comprehensive understanding of both the physical and financial aspects of property management
- Four (4) year college degree preferred with five to seven years progressive property management experience including experience as a Multi-Site Property Manager and/or District Property Manager
- Ability and willingness to travel regularly
- Demonstrated record of success in building and managing site staff
- Proficient in Microsoft 365, Yardi, AI tools
- Ability to sell ideas
- Ability to plan and organize
- Demonstrates strong leadership & leadership development
- Great motivator/influencer
- Well spoken
- Valid Driver's License
- Professional References