Assistant Regional Manager

Reports To:    Regional Property Manager

FLSA Status:   Salary Exempt

Summary:       The Assistant Regional Property Manager supports the Regional Property Manager in overseeing the property operations of an assigned set of communities, helping to ensure communities are run in an organized and efficient manner in order to meet company standards. Serves as the regional point of contact in the Regional Property Manager’s absence.

·    Assists the Regional Property Manager in managing regional business processes, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, selection and recruitment, and team development.

·    Supports the portfolio and individual communities in meeting the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and helping to develop and implement appropriate action plans to achieve results.

·    Gathers, analyzes, and interprets market data to identify emerging trends that may impact the performance of the region; shares findings with the Regional Property Manager and works with District Property Managers and Property Managers to implement market plans that drive occupancy and revenue growth.

·    Monitors budgeted capital improvement projects and reports progress to the Regional Property Manager to help ensure projects are completed on time, on budget, and at a high level of quality.

·    Supports owner satisfaction and retention by preparing timely, accurate performance reports and assisting the Regional Property Manager in responding quickly and with urgency to client/owner concerns, questions, issues, and requests.

·    Conducts routine site and safety inspections to ensure the appearance and physical aspects of the properties meet the Company and owners’ established standards, and reports concerns and capital needs to the Regional Property Manager.

·    Assists in evaluating rents and recommends increases at lease renewal and as appropriate for Regional Property Manager approval.

·    Participates in hiring, evaluating, training, and terminating employees according to company policies and applicable laws, in coordination with the Regional Property Manager and the Human Resource department.

·    Assumes regional responsibilities and decision-making authority as delegated in the Regional Property Manager’s absence.

·    Performs other related duties as assigned by management.

·    Assists the Regional Property Manager in supervising District Property Managers and Property Managers within the assigned region.

·    Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

·    Holds site teams accountable to adherence to all policies and procedures.