What are the responsibilities and job description for the Branch Manager - Wilmington, NC position at Hills Machinery Company LLC?
This position reports to the Regional Director.
The Branch Manager will typically lead one location that generates
machine, rental, parts, and service sales in the heavy construction equipment industry.
Core Responsibilities:
· Lead, mentor and grow branch personnel to achieve maximum success through team building
· Manage assigned Field Sales Reps & Product Support staff
· Manage Branch Profit & Loss Statements
· Recruit, interview and take ownership of all hiring decisions
· Lead and oversee sales efforts, ensuring Sales Reps utilize tools provided, effectively cover their assigned territories, and build strong, lasting customer relationships
· Foster a positive Team environment with branch employees and HMC internal support staff
· Manage all branch risks to promote safety any minimize any financial loss
· Manage site maintenance and maintain a professional appearance at all assigned facilities
Key Success Metrics:
· Maintain adequate staffing levels and coverage at all branches
· Achieve Sales market share and margin objectives as assigned
· Invest frequent time in the field interacting with Sales Reps and Customers
· Maintain acceptable A/R delinquency levels
· Service WIP full awareness all WO’s 7 days no labor & WO’s aging over 30 days
· Service Efficiency & Productivity track improvements being made
· Service Warranty Recovery & PIPs completed on-time
· Parts Margin % in line with acceptable levels
· Parts Inventory stocking levels and space requirements
· Compliance with all Parts and Service polices & procedures
· Works professionally and transparently with all other Branch Managers
Qualifications & Requirements include:
· 7 years relevant experience in the heavy equipment industry
· Proven track record with strong coaching, mentoring, and team building skills
· Well-developed personal networking skills
· Strong oral presentation and written communication skills
· Ability to handle multiple tasks and switch priorities effectively
· Ability to travel 25%-50%
· Proficiency with standard Microsoft Office business software and other common PC tools
· Willingness to learn new skills
· BS/BA degree preferred
Please visit our website to learn more about HMC, other career opportunities, and dealership
locations. www.hillsmachinery.com