What are the responsibilities and job description for the Quality Technician-Tester position at Hillphoenix?
What You Will Be Responsible For In This Role
The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.
These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.
- Conduct root cause analysis on components, parts, and/or finished product that do not meet specified customer or internal requirements and recommend courses of action/fixes to address issues.
- Partner with functional organizations (manufacturing, engineering, product development, sales, etc.) to identify, analyze, recommend, and implement solutions to address quality issues, eliminate/reduce scrap, improve manufacturing processes, reduce parts errors and/or failures, improve product variability, etc.
- Develop, implement, record, and report on routine internal and specialized customer quality audits.
- Develop and implement standard work instructions and standards, quality alerts, standard operating procedures, etc.
- Measure parts to prints using precise measuring equipment such as calipers, micrometers, CMM, etc.
- Conduct tests to ensure cases meet required internal and customer requirements.
- High school diploma or GED.
- Minimum one (2) years of experience in a quality control/assurance role or other position that requires evaluating product quality against a defined set of specifications.
- An associate that meets, at minimum, the standard for a level 1 Quality Technician skill set
- Strong trouble shooting skills, including electrical trouble shooting
- Need to be able to diagnose electrical issues
- Ability to upload programs to controller hardware
- Need to be able to follow or help develop trouble shooting guides
- Strong computer skills including Windows software, web-based applications, etc.
- Ability to use hand tools, including multi-meters
- Self-starter
- ASQ Certified Quality Tech/Inspector or other recognized Quality standard (ex: ISO, UL, NSF)
- Associates degree and/or certification in technical field
- Demonstrated ability to operate and prioritize in a fast-paced, changing environment
- Effective communicator; able to communicate verbally and in written format with both front-line and department leadership
- Demonstrates initiative; proactively looks for ways to address and get ahead of issues
- Demonstrated track record of driving continuous improvement in assigned areas of responsibility.
- Customer Focus
- Manages Complexity
- Decision Quality
- Action Oriented
- Plans and Aligns
- Ensures Accountability
- Drives Results
- Collaborates
- Drives Engagement
- Self-Development
The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.
These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.
- Collaborative Entrepreneurial Spirit
- Winning Through Customers
- Respects and Values People
- Expectations for Results
- High Ethical Standards, Openness, and Trust