What are the responsibilities and job description for the Warehouse Associate Helper position at Hilldrup?
Warehouse Associate
The Role at a Glance
This hands-on role involves loading and unloading shipments, maintaining accurate records, and ensuring the safety and cleanliness of the warehouse. This is a fast-paced environment requiring physical stamina, attention to detail, and a strong team-oriented mindset.
How You'll Contribute
As a Warehouse Associate, you will be responsible for loading and unloading storage containers and shipments with care and precision. This includes properly wrapping and securing furniture and household goods to ensure items remain in excellent condition during storage or transit. You will also be tasked with inspecting inbound freight and taking detailed exceptions to accurately document the condition of items upon arrival.
A critical part of your role involves maintaining a safe, clean, and organized warehouse environment. This includes regular sweeping, general facility upkeep, and ensuring equipment is operated safely and efficiently. You will help handle high-volume weight loads - ranging from 80,000 to 100,000 lbs. daily in the summer, and 30,000 to 40,000 lbs. in the winter - requiring physical stamina and consistent teamwork.
You'll work closely with van operators, operations staff, service providers, and customers to ensure smooth coordination and high-quality service. Accurate recordkeeping and neat, legible paperwork are essential, as is a willingness to assist with local or short notice moves based on the day's workload. Flexibility, clear communication, and a customer-first attitude are key to your success in this role.
Additional duties may be assigned depending on your warehouse, the time of year, and the needs of your team. Above all, though, you are expected to contribute to a positive and professional work environment. Your role directly impacts our ability to reduce claims and deliver exceptional customer experience, and you'll receive training designed to help you meet these standards every day.
Qualifications and Skills
Education/Work Experience
- No school/work experience required. Just a willingness to learn and work hard
Skills
- Punctual
- Customer Focused
- Collaborative
- Communicative
- Resilient
- Strive for inclusion of others
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities