What are the responsibilities and job description for the Patient Services Rep position at Hillcrest Healthcare System?
Join our team as a day shift, full-time, Patient Services Rep in Pryor, OK.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Hillcrest Hospital Pryor is a 48-bed acute care hospital that provides a range of health care services to the community, including emergency services, urology, ENT, gastroenterology, cardiology, orthopedics, general surgery and wound care.
- This multi-faceted position consists of customer service, insurance verifications, registration, payment collection, data entry, and referrals.
- Responsible for ensuing patient flow, medical record availability, completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
- Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone calls promptly in a customer friendly manner.
- Collects and verifies accurate patient information and enters data into registration system.
- Receives payments for services and correctly completes charge slips for data entry.
- Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
- The individual also has the responsibility to uphold the policies and procedures of Hillcrest Healthcare System.
Job Requirements:
- High School Diploma or GED.
Job Preferred Requirements:
- Previous customer service experience.