Manager, Client Innovation

Responsibilities

Client Engagement & Advisory

• Build trusted relationships with mid- to senior-level client stakeholders across energy, utilities, education, and institutional environments.
• Lead discovery activities—including interviews, workshops, and field assessments—to surface operational challenges and transformation needs.
• Support Senior Managers in identifying cross-sector patterns, strategic themes, and high-impact innovation opportunities.
  
  

Solution Design & Innovation Delivery

• Lead development of innovation concepts, transformation pathways, and solution requirements.
• Apply systems thinking to diagnose pain points, map system interdependencies, and identify actionable leverage points.
• Use a multi-disciplinary approach to evaluate people, process, technology, and governance components of potential solutions.
• Develop prototypes or low-fidelity software concepts when needed to illustrate solution value.
  
  

Program Management & Execution

• Oversee day-to-day delivery of innovation engagements, coordinating workstreams across GISI operating companies and technical teams.
• Develop detailed project plans, manage dependencies, track milestones, and ensure alignment with client expectations.
• Identify risks, issues, and mitigation strategies, escalating complex challenges appropriately.
• Ensure quality and consistency in deliverables and client communications.
  
  

Team Leadership & Collaboration

• Provide coaching, structure, and direction to Senior Consultants and Consultants.
• Foster cross-functional collaboration, ensuring input from engineering, analytics, operations, safety, and technology experts.
• Contribute to development of methodologies, frameworks, and playbooks that strengthen team capabilities and support scalable delivery.
  
  

Analysis, Insights & Reporting

• Lead preparation of client-ready deliverables including assessments, business cases, process maps, and solution architectures.
• Track engagement KPIs, client satisfaction, and pilot outcomes to inform future phases of work.
• Generate insights on market trends, client
  
  

Qualifications

• 6 –9 years of experience in consulting, innovation, digital transformation, or operations-focused roles.
• Bachelor’s degree in Engineering, Business, Technology, or related field; Master’s degree preferred.
• Proven ability to lead workstreams, manage client interactions, and deliver complex, cross-functional initiatives.
• Strong experience with multi-disciplinary problem solving, systems thinking, and structured analysis.
• Design Thinking Practitioner / Agile Certified or Equivalent Experience
• Systems Mapping and Scenario Planning (proficient)
• Software Prototyping Tools (Figma, PowerApps, Cursor/Windsurf, Miro, or similar)
• Data Analytics & Visualization Tools (Power BI, Tableau, Excel)
• Operates fluidly between strategic framing and hands-on delivery, providing clarity, structure, and direction to teams and clients.
• Thrives in multi-stakeholder environments, translating diverse inputs into coherent solutions and action plans.
• Builds trust-based relationships through credible facilitation, thoughtful problem solving, and reliable execution.
• Champions innovation as a system of continuous improvement, helping clients embed practices, capabilities, and cultural readiness.
• Demonstrated comfort working across asset-intensive or institutional sectors (energy, utilities, education, healthcare, safety).
• Balances security rigor with operational realities and business outcomes.
  
  

Depending upon your employment status, Hill’s comprehensive benefits may include, Medical, Dental, Vision, Employer Paid Life and Accidental Death & Dismemberment Insurances, Business Travel Accident Insurance, Short-Term Disability, Long Term Disability, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Commuter Benefits, Legal Assistance, Identity Theft Protection, Pet Insurance, Auto & Home Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Voluntary Life & Accidental Death & Dismemberment Insurance. Paid Time Off (PTO), Holidays, 401(K) Retirement Savings Plan, Employee Referral Program, Professional Certification Incentive Program, Hill University Learning and Development, Tuition Reimbursement, EAP, Years of Service Awards Program.

About Us

Hill International, with more than 4,100 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at www.hillintl.com .

Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.

Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at www.gisiconsulting.com .

Hill International is an Equal Opportunity Employer/Veteran/Disabled

Note: This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.

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