Commercial Lines Account Manager

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to join our team. This position will report to our agency located in Moulton, AL. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:

• CL Account Manager will be responsible for servicing accounts currently within the agency.
• Maintain customer’s account on agency automation system, documenting conversations
• Process incoming mail and phone requests, responding promptly and appropriately
• Assist clients in submitting first reports of claims, facilitates prompt response from carrier staff and follows up on claims status
• Actively review coverages for possibilities of rounding out accounts
  
  

Qualifications:

• High school diploma or equivalent certification
• Bachelor’s degree or equivalent experience, a plus
• 3 years of experience in Commercial Lines (Must be Licensed in Property & Casualty)
• Experience with Windows-based computer applications
• Able to thrive in a fast-paced environment and manage multiple tasks
• A strong attention to detail with a passion for providing quality customer service
  
  

Benefits:

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!
  
  

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.