What are the responsibilities and job description for the Server position at Highway West Vacations?
Job Title: Server
Company: Highway West Vacations
Location: Kilauea Lodge & Restaurant
Status: Full-Time & Part Time
Supervisor: Restaurant Manager & FOH Supervisor
About Us:
Kilauea Lodge & Restaurant is a fast-paced, customer-focused dining establishment that prides itself on providing an exceptional dining experience. We are looking for passionate and energetic individuals to join our dynamic team as Servers!
We believe in a positive, collaborative team environment where every team member plays a vital role. Our servers work varied shifts and positions, including server, service bar, and occasionally host, to ensure we meet guest expectations and keep things running smoothly. We all pitch in and support each other, creating a fun, high-energy atmosphere for both guests and staff.
Job Description:
As a Server, you’ll be the face of our restaurant, ensuring that our guests have a fantastic dining experience from start to finish. You’ll work closely with a supportive, dedicated team, providing top-notch service with a smile and contributing to our welcoming environment.
Key Responsibilities:
Greet and seat guests in a friendly, professional manner
Take food and drink orders accurately and promptly
Provide recommendations based on menu knowledge
Ensure timely delivery of food and drinks to tables
Handle guest inquiries, requests, and complaints efficiently
Maintain cleanliness and organization of the dining area
Work collaboratively with kitchen and bar staff to ensure smooth service
Follow all health and safety regulations
Schedule Requirements:
Weekends: Available for a mix of Friday, Saturday, and Sunday lunch and dinner shifts
Days & Nights: Flexibility required for both daytime and evening shifts, including holidays
Qualifications:
Previous server experience is preferred
Strong communication and interpersonal skills
Ability to work well under pressure in a fast-paced environment
Must be a team player who thrives in a collaborative setting
Flexibility to work a variety of shifts, including weekends and holidays
Perks:
Competitive hourly wage tips
Flexible scheduling
Employee discounts
Opportunities for career advancement
HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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