Operational Services Support

Responsible for managing and directing an assigned group of company drivers and overseeing contractor relations within assigned group, including the follow up on all critical events and safety alerts.

Shift: Works 7 day on,7 day off schedule- 12-hour shift as a normal schedule. 6 a.m.-6 p.m.

Job Duties and Responsibilities:

• Primary point of contact for all drivers as a secondary backup to all service centers; must be accessible by phone, email, text, and mobile communication
• Books and tracks loads; ensures customer requirements are communicated to appropriate operations personnel
• Maintains timely communications with customers on status of loads as needed
• Maintains timely communications with our central customer service.
• Follow up on all required DOT Physicals, critical events, and all company shipment alerts
• Ensure accurate driver payroll
• Updates and maintains software and databases
• Processes all shipment notes and billing/accessorial charges on orders when applicable.
  
  

Education/Experience/Licenses/Certifications:

• Bachelor’s Degree preferred. High school diploma or equivalency required
• 2 years’ experience in the direct management of Drivers
• Management of Drivers in a bulk transportation is preferred
  
  

Skills Required:

• Excellent communication skills, both written and verbal
• Strong organizational skills
• Able to work with interruptions and deadlines
• Effectively interacts with internal and external customers
• Ability to exercise independent judgement, and good interpersonal skills
• Strong leadership skills; capable of effectively directing and managing drivers
• Follows established policies and procedures
• Capacity to follow up on all critical events and safety alerts
• Knowledge of Federal DOT, OSHA, and EPA regulations
• Skills in Microsoft Office products and technology
  
  

Physical Demands/Working Conditions:

• Majority of time will be spent at the terminal, in the office and on the yard
• Works 7 day on,7 day off schedule- 12-hour shift as a normal schedule
• Weekend work and Holidays, if scheduled, non-business hours availability is required
• Holidays and vacations will be paid out in lieu of time off
  
  

Commitment to Responsible Care®: Highway Transport’s Quality Driven Delivery Management System policy has been developed by the company’s senior management and serves as a visible commitment to ensuring the health and safety of our employees and contractors, protecting the environment and minimizing the impact of our operations on the roadways which we travel and the areas where we manage terminal facilities. Highway Transport shall comply with its Safety, Health, Environmental and Security Policy and Programs, Department of Transportation Regulations, applicable OSHA and EPA/State environmental regulations and applicable local regulations.

EOE/M/F/D/V

Highway Transport is a tanker trucking company that has been family-owned since 1948. When you join us, you become part of a family-orientated culture that values your contributions and supports your career ambitions.

We believe in taking care of our employees and ensuring their well-being. That's why we offer a competitive salary and a comprehensive benefits package designed to support you in every aspect of your life, including;

• 401(k) Match
• Paid Time Off
• Paid Holidays
• HSA Contribution Match
• Wellness Program
• Medical, Dental, Vision Insurance
• Disability, Accident and Life Insurance
• Discount Programs
• Paid Maternity Leave
  
  

Highway Transport does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.