Jr Loan Processor

Position Summary:

As a Jr. Reverse Mortgage Loan Processor at HighTechLending/American Senior Lending, you will be responsible for assisting Loan Processors with various steps within the processing process. This role requires an understanding of reverse mortgage products and regulations, as well as strong attention to detail to ensure all work is complete and compliant. You will work closely with loan originators, underwriters, processors and third-party service providers, ensuring a smooth and efficient loan processing experience. Additionally, you will provide support to corporate branches and originators, assisting with questions regarding reverse mortgage programs, products, and software.

Required Skills and Experience:

• Must have previous mortgage experience of at least 1 year
• Functional experience with Salesforce and Quantum Reverse preferred
• Must have knowledge of FHA (HECM) and Proprietary Reverse Mortgage Loan requirements
• Strong oral and written communication skills
• Excellent interpersonal skills
• Must have excellent problem-solving skills
• Ability to meet production, quality, and service standards
• Ability to work in a fast-paced, high volume environment
• Must have working experience with computer applications

Primary Duties and Responsibilities:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Communicate clearly, accurately, and professionally, within all stated SLA’s.
• Adhere to all service level requirements (Submitting conditions, communicating conditions, getting conditions, scheduling closings, etc.)
• Review and compile reverse loan packages in proper order for underwriting.
• Verify all required documentation (pre-underwrite) is in the file, ensuring accuracy and completeness.
• Directly communicate with Loan Originators, customers, processors, third party service providers and underwriters to obtain initial and missing documentation required for approval.
• Review loans for compliance with RESPA, TILA, HMDA, Reg. B, and other mortgage-related regulations.
• Prepare proper disclosures as required by regulations and ensure they are included in the loan file.
• Communicate with third parties to obtain Homeowners insurance, HOA documentation, flood certificates, title commitments, and payoff information, etc.
• Verify that all vendor orders are complete, invoices are received, and documentation is uploaded to the applicant’s file.
• Manage the loan pipeline by monitoring reports and ensuring all tasks are completed within allotted turn-around times.
• Assist with the setup of loans and document all communication related to the loan application in the conversation log.
• Provide support to processors, originators, and brokers on all questions regarding reverse mortgage programs, products, and software.
• Assist with closing, secondary market activities, and servicing by obtaining and clearing outstanding suspense items from investors.
• Perform other duties as assigned by management to ensure the smooth operation of the reverse processing department.

Remote work possible for candidates with a strong alignment to role requirements.