What are the responsibilities and job description for the Front Desk Receptionist position at Highlands Air Conditioning?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to be the first point of contact for our clients and visitors. This role is essential in providing exceptional customer service while managing the front desk operations efficiently. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a friendly demeanor to create a welcoming environment.
Responsibilities
- Greet and assist visitors in a warm and professional manner.
- Manage multi-line phone systems, directing calls and taking messages as needed.
- Handle incoming and outgoing correspondence, including emails and packages.
- Maintain office organization through effective filing, data entry, and clerical support.
- Utilize QuickBooks for basic bookkeeping tasks as required.
- Provide administrative support, including calendar management and scheduling appointments.
- Assist with customer inquiries and provide information about services offered.
- Ensure the front desk area is tidy and presentable at all times.
- Perform proofreading of documents to ensure accuracy before distribution.
- Collaborate with team members to support overall office management tasks.
Requirements
- Previous experience in a front desk or receptionist role is preferred.
- Strong customer service skills with a focus on client satisfaction.
- Proficiency in Microsoft Office Suite (Word and Excel,) and Google Workspace.
- Familiarity with multi-line phone systems and excellent phone etiquette.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Attention to detail for accurate data entry and filing processes.
- Basic bookkeeping knowledge is preferred but not required; training will be provided if necessary.
- Effective time management skills to prioritize tasks efficiently. Join our team as a Front Desk Receptionist where you can contribute to creating an outstanding experience for our clients while developing your professional skills in a supportive environment!
Job Type: Full-time
Pay: $12.50 - $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $13 - $14