What are the responsibilities and job description for the CASE MANAGER (CSS) position at Highland Rivers Behavorial Health?
- Community based position.
- Assist individuals with service needs, developing strategies and supportive, social support networks and coordinating rehabilitation services as specified in the consumer’s individual recovery plan.
- Partner with the individual and CORE services provider in the development of the individual service plan.
- Assist the individual with the transitioning between levels of care. Link and/or serve as advocate with other agencies to garner needed resources for consumers.
- Provides assistance and support in crisis situations.
- Provides assessment, monitoring, and assistance to individuals.
- Establishes professional and ethical relationships with individuals, families, and coworkers
- Provides direct service to individuals; completes all necessary paperwork according to policy; ensures individual meet eligibility criteria or refers to appropriate provider in the community.
- Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and consumer charts are closed according to Policy & Procedure.
- Sees a caseload at the frequency defined in the service plan; documents attempt to contact individuals and ISP reviews; completes monthly caseload reports; track appointments and case management.
- Other duties as assigned.