What are the responsibilities and job description for the Dental Front Desk Receptionist position at Highland Family Dentistry?
Job Summary
We are seeking a experienced dedicated and organized Dental Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring the smooth operation of our clinic and maintaining a welcoming environment.
Duties
- Greet patients and visitors warmly, providing assistance as needed.
- Manage appointment scheduling and confirmations using Eaglesoft software.
- Maintain accurate medical records and ensure confidentiality.
- Assist patients with their inquiries regarding insurance coverage.
- Utilize Eaglesoft software for patient management and record keeping.
- Process dental collections efficiently while adhering to company policies.
- Assist in the preparation of care plans and other necessary documentation.
- Handle phone calls, emails, and other correspondence in a professional manner.
- Maintain a clean and organized front desk area, ensuring all supplies are stocked.
Requirements
- Previous experience as a dental receptionist or in a similar office role is required..
- Proficiency in using Eaglesoft or similar office management software is highly desirable.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- A compassionate demeanor with a commitment to providing outstanding patient care.
Join us as we strive to provide the best service possible to our patients while fostering a supportive work environment.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- On-the-job training
- Paid sick time
- Paid time off
- Professional development assistance
Experience:
- Office : 1 year (Preferred)
Work Location: In person
Salary : $17 - $23