What are the responsibilities and job description for the Estate Manager position at Higher Staffing?
Estate Manager
New Jersey & Palm Beach, Florida
Position Overvie
wWe are seeking an experienced, highly organized, and service-driven Estate Manager to oversee the operation, maintenance, and long-term management of two luxury private residences located in New Jersey and Palm Beach, Florida. This executive-level position is responsible for operating the estates with the discipline, accountability, and operational excellence of a best-in-class property management organization while delivering the personalized service expected of a luxury private residence. The Estate Manager partners closely with the Family Office, including the Executive Assistant and Family Comptroller, while leading all operational aspects of the estates
.
Philosophy of the Ro
leThe purpose of this position is to protect the homeowner's interests while creating an estate operation built on proactive planning, sound business judgment, exceptional service, and continuous improvement. Success is measured by anticipating needs, building systems, holding vendors accountable, and consistently delivering exceptional result
s.
Core Responsibilit
iesEstate Operati
ons· Provide complete operational oversight of both luxury residenc
es.· Maintain each property in a continual state of readiness and exceptional presentati
on.· Conduct routine property inspections and proactively address maintenance, safety, and quality concer
ns.· Develop systems and operating procedures that improve organization, efficiency, and accountabili
ty.
Procurement, Contracts & Vendor Manage
ment· Develop detailed scopes of work and obtain multiple competitive quotations whenever practi
cal.· Perform contractor due diligence including licensing, insurance, references, and qualificati
ons.· Review and negotiate contracts to protect the homeowner's intere
sts.· Hold contractors accountable for workmanship, communication, schedule, cleanliness, and qual
ity.· Manage project documentation, inspections, punch lists, and close-out requireme
nts.
Financial Planning & Budget Coordin
ation· Collaborate with the Family Office to prepare annual operating budgets and capital expenditure p
lans.· Forecast maintenance and capital improvement requirem
ents.· Review invoices for accuracy and contractual compliance before recommending pay
ment.· Coordinate approvals with the Family Office to maintain proper financial cont
rols.· Monitor expenditures against approved bud
gets.
Capital Pr
ojects· Lead maintenance, renovation, and capital improvement projects from planning through compl
etion.· Coordinate architects, designers, engineers, consultants, and contra
ctors.· Ensure projects are completed on time, within budget, and to exceptional stan
dards.
Preventative Main
tenance· Develop annual preventative maintenance sch
edules.· Maintain equipment histories, warranties, and replacement
plans.· Implement proactive maintenance programs to eliminate deferred maint
enance.
Planning & Operational
Systems· Develop annual operating calendars, staff schedules, preventative maintenance schedules, inspection schedules, and seasonal preparatio
n plans.· Track project status, vendor performance, and long-term asset p
lanning.
Estate Readiness & Staff L
eadership· Maintain residences, grounds, vehicles, garages, storage areas, and equipment to luxury s
tandards.· Develop staff schedules, inspect completed work, and establish accoun
tability.
Continuous I
mprovement· Continuously improve organization, efficiency, communication, contractor performance, and the overall ownership e
xperience.
Qua
lifications· Minimum of 10 years of progressively responsible experience managing luxury estates, high-end residential portfolios, luxury hospitality operations, commercial property management, or comparable executive-level
operations.· Demonstrated experience managing multimillion-dollar residential properties and capital improvemen
t projects.· Strong knowledge of residential construction, building systems, preventative maintenance, contract administration, and vendor
management.· Exceptional leadership, organizational, communication, and project managem
ent skills.· High level of integrity, discretion, professionalism, and soun
d judgment.· Ability to travel regularly between New Jersey and Palm Beac
h, Florida.
Compensation &a
mp; BenefitsCompensation will be competitive and commensurate with the successful candidate's experience, qualifications, and demonstrated track record managing luxury estates and complex residential
operations.
We are seeking candidates with a minimum of 10 years of relevant executive-level experience, with preference given to those who have managed multiple luxury residences, significant capital projects, and sophisticated vendor and contractor r
elationships.
A comprehensive compensation package, including salary, performance incentives, benefits, paid time off, and other employment provisions, will be discussed with qualified candidates during the inte
rview proces
- s.
Our StandardWe are seeking an Estate Manager who operates with an ownership mentality. The successful candidate will build systems that replace reaction with planning, establish accountability across contractors and staff, and ensure both residences are consistently maintained, organized, and ready for occupancy. Every decision should be made in the homeowner's best interest with an unwavering commitment