What are the responsibilities and job description for the Change Management Specialist position at Highbrow Technology Inc?
Role:Change Management Communication Specialist
Location:Arlington,Texas (Hybrid Mode-3 days onsite)
Duration:06 Months Contract
Contract Type: W2 or 1099 only
Key Responsibilities
- Develop targeted communications and enablement materials such as FAQs, impact summaries, stakeholder updates, and go‑live support content.
- Create and maintain IAM‑specific change materials, including access model explanations, role impacts, and readiness documentation.
- Partner with change management, training, and communications teams to align messaging, learning plans, and reinforcement activities.
- Collaborate with business leaders, SMEs, and project teams to validate impacts, gather input, and ensure alignment.
- Track communication, training, and engagement deliverables, incorporating feedback to improve adoption outcomes.
- Participate in project and change‑management working sessions to stay aligned on decisions, risks, and stakeholder impacts.
- Drive stakeholder engagement and change‑readiness activities across project phases, deployments, and go‑live cycles.
- Identify impacted stakeholder groups and assess change impacts, readiness levels, and support needs.
- Translate technical, IAM, and process changes into clear, actionable guidance for business and technical audiences.
Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)
- Minimum 5 years creating technical or change‑enablement content for enterprise technology or SaaS implementations.
- 5 years experience identifying change impacts and translating them into communication, engagement, and training needs.
- 5 years strong technical writing experience, especially translating IAM, security, or access‑related concepts into clear guidance.
Preferred Skills (Nice to have but not must)
- Experience supporting IAM platform migrations (e.g., SailPoint), including access model changes and post‑go‑live adoption.
- Background developing change or communication content for security or compliance‑driven initiatives.
- Ability to partner with technical SMEs to validate IAM‑related communications and end‑user guidance.
- Experience working in structured project or program environments.
- Strong attention to detail, ability to manage multiple priorities, and strong collaboration skills.
📩 Interested candidates can share their updated resume to mohamedrafi.j@highbrowtechnology.com