Change Management Consultant (Hybrid/W2)

Role: Change Management Communications Consultant

Location: Arlington, Texas (Hybrid - 2 Days a Week)

Key Responsibilities

• Develop targeted communications and enablement materials such as FAQs, impact summaries, stakeholder updates, and go-live support content
• Create and maintain IAM-specific change materials, including access model explanations, role impacts, and readiness documentation.
• Partner with change management, training, and communications teams to align messaging, learning plans, and reinforcement activities.
• Collaborate with business leaders, SMEs, and project teams to validate impacts, gather input, and ensure alignment.
• Track communication, training, and engagement deliverables, incorporating feedback to improve adoption outcomes.
• Participate in project and change-management working sessions to stay aligned on decisions, risks, and stakeholder impacts.
• Drive stakeholder engagement and change-readiness activities across project phases, deployments, and go-live cycles.
• Identify impacted stakeholder groups and assess change impacts, readiness levels, and support needs.
• Translate technical, IAM, and process changes into clear, actionable guidance for business and technical audiences.

Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)

• Minimum 5 years creating technical or change-enablement content for enterprise technology or SaaS implementations.
• 5 years experience identifying change impacts and translating them into communication, engagement, and training needs.
• 5 years strong technical writing experience, especially translating IAM, security, or access-related concepts into clear guidance.

Preferred Skills: Nice to Have; (But not a must)

• Experience supporting IAM platform migrations (e.g., SailPoint), including access model changes and post-go-live adoption.
• Background developing change or communication content for security or compliance-driven initiatives.
• Ability to partner with technical SMEs to validate IAM-related communications and end-user guidance.
• Experience working in structured project or program environments.
• Strong attention to detail, ability to manage multiple priorities, and strong collaboration skills.