What are the responsibilities and job description for the IT Systems Analyst position at High5?
IT Systems Analyst
Lititz, PA Onsite
Full Time
What you will do
Client is seeking an IT Systems Analyst to design, integrate and support the systems that power our manufacturing operations. In this role, you’ll work hands‑on with leading industrial platforms—Aveva MES, System Platform, OSI PI, Kepware, and Microsoft Power Platform—to enhance performance, reliability, and value delivery across the Lititz site and North American region. You will be a key technology partner to production, engineering, and business teams, helping drive our Global IT Make Strategy and shaping the digital capabilities that support safe, efficient and compliant manufacturing.
Key Responsibilities:
- Translate business and production requirements into system specifications and technical solutions
- Configure applications, develop scripts/SQL queries, and implement MES processes for new products and production lines
- Improve MES modules, Power BI dashboards, Kepware integrations, and other systems (MES, Historian, ERP, SCADA, PLC)
- Perform system testing, troubleshooting, and debugging to ensure stability and uptime
- Create and maintain GxP (CFR 21 Part 11) compliant documentation, including SOPs, user guides, and configuration standards
- Train and support end users on system capabilities and best practices
- Monitor system performance, identify improvement opportunities, and implement enhancements
- Research emerging technologies and recommend innovative solutions for process optimization
- Ensure IT solutions meet Cosmetic and OTC regulatory compliance requirements
What we are looking for
Required Qualifications:
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field
- 3 years of experience supporting Microsoft Power Apps, HTML5, and Python in manufacturing or supply chain environments
- Proficiency with MES and/or ERP platforms such as Aveva MES, OSI PI, Wonderware, SAP S4/HANA, Rockwell FactoryTalk, or similar
- Solid understanding of manufacturing and supply chain processes (production scheduling, quality, inventory)
- 3 years of experience with SQL Server or similar databases and data integration methods
- Strong analytical and problem‑solving skills; able to troubleshoot complex technical issues
- Effective communicator able to collaborate with stakeholders at all levels
- Ability to manage multiple priorities in a fast‑paced environment
Preferred Qualifications:
- Hands‑on configuration and scripting experience with Aveva MES, Microsoft .NET, and SQL
- Experience with OSI PI or Kepware integration and maintenance
- Familiarity with Agile/Waterfall software development practices
- Knowledge of FDA/ISO or other manufacturing compliance standards
- Experience with industrial automation (PLCs, SCADA)
- Experience with OSI PI Vision and Asset Framework
- Professional certifications (Aveva, .NET, SQL) a plus
- Equivalent combination of education and experience considered