What are the responsibilities and job description for the ATP Convenience Store Manager position at High Winds Casino?
The Manager at Adawe Travel Plaza is responsible for overseeing the daily operations of the store to ensure efficient, safe, and profitable performance. This includes managing staff, maintaining inventory, coordinating with vendors, ensuring customer satisfaction, and providing accurate and timely reports to the accounting team. The Manager plays a key leadership role in setting the standard for performance and professionalism across all departments.
Key Responsibilities
Employee Management
- Oversee all employees, including hiring, training, scheduling, and termination when necessary.
- Ensure adequate staffing coverage and fill in when employees are unavailable or shifts go uncovered.
- Monitor employee hours, correct timecard errors, and submit accurate time records each pay period.
- Provide coaching, task delegation, and handle disciplinary actions when needed.
- Foster a positive, team-oriented work environment that promotes accountability and efficiency.
Operational Oversight
- Manage daily operations to ensure smooth business flow and excellent customer service.
- Order, receive, and organize product inventory while maintaining accurate stock levels.
- Conduct monthly cycle counts and adjust inventory accordingly.
- Complete and review the weekly negative report and monthly item inventory summaries.
- Ensure all areas of the store are operating efficiently, clean, and compliant with company standards and regulations.
Administrative and Reporting Duties
- Prepare and submit daily, monthly, and yearly reports for the accounting team.
- Monitor fuel sales and inventory reports as needed.
- Communicate effectively with upper management regarding store performance, employee issues, and operational needs.
Systems and Technical Oversight
- Operate and troubleshoot POS and back-office systems.
- Contact appropriate tech support or vendors to resolve system or equipment issues promptly.
- Maintain knowledge of all system updates, processes, and reporting tools.
Vendor Relations
- Work directly with vendors to place orders, receive deliveries, and resolve billing or product issues.
- Ensure product pricing and promotions are updated correctly in the system.
Requirements & Qualifications
- Minimum 2 years of management or supervisory experience preferred, in retail, travel plaza, or convenience store operations.
- Strong leadership, problem-solving, and organizational skills.
- Excellent communication and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Proficient with POS systems, back-office software, and Microsoft Office Suite.
- Must be reliable and willing to work flexible hours, including weekends and holidays as needed.
- Must work a minimum of 80 hours per pay period.
Physical Requirements
- Ability to stand and walk for extended periods.
- Lift, carry, or move up to 40 pounds.
- Perform light cleaning and stocking duties as needed.
Job Type: Full-time
Pay: $41,260.11 - $49,689.60 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $41,260 - $49,690