What are the responsibilities and job description for the Front Desk Receptionist position at High Plains Vet Clinic?
Overview
We are seeking an energetic and highly organized Front Desk Receptionist to be the welcoming face of High Plains Veterinary Clinic. In this vital role, you will serve as the first point of contact for clients, ensuring a smooth and professional experience at all times. Your positive attitude, exceptional communication skills, and ability to manage multiple tasks efficiently will help foster a warm and productive environment. This paid position offers an exciting opportunity to develop your administrative expertise while supporting daily office operations in a dynamic setting.
Responsibilities
- Greet clients warmly, providing excellent customer service and ensuring they feel valued and comfortable.
- Answer multi-line phone systems promptly, directing calls accurately and professionally using proper phone etiquette.
- Manage front desk operations including answering phone calls, scheduling appointments, checking clients in and out and taking payments.
- Handle incoming and outgoing correspondence via email, mail, and courier services with attention to detail.
- Perform data entry tasks using Microsoft Office Suite (Word, Excel).
- Maintain organized filing systems—both physical and digital—to ensure quick retrieval of documents.
- Demonstrate strong organizational skills by managing multiple priorities efficiently while adhering to deadlines.
- Contribute to a positive office atmosphere by demonstrating professionalism, excellent time management, and proactive problem-solving skills.
Requirements
- Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and data entry.
- Strong organizational skills with the ability to multitask effectively in a fast-paced setting.
- Exceptional customer service skills coupled with professional phone etiquette for handling multi-line phone systems.
- Attention to detail.
- Ability to maintain confidentiality and demonstrate discretion at all times.
Applicants can drop off a resume at the clinic or email a resume to hpvcfrontdesk@gmail.com
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health savings account
- Paid time off
- Professional development assistance
- Retirement plan
Work Location: In person
Salary : $20 - $24
