Innovation Technician

Innovation Technician

Pay Grade: 46
Compensation/Benefits: $22.37 - 30.26/hr; Full-time benefits
FLSA Classification: Non-Exempt
Hours: 40 hrs/wk Full-time; Some days, evenings, and weekends
Location: District Wide (LINC Library Innovation Center, Erie Community Library, Carbon Valley Regional Library) 

Department: Branch Services
Supervisor: Creative Technology Supervisor
Supervises: None
Deadline for Application: January 21, 2026 

Role:  

Answers patron requests for information and assistance and helps patrons learn and create in a makerspace and woodworking/industrial shop. 

This position will require a good amount of traveling to work at multiple locations in the district. 

Major Duties and Responsibilities:  

35% - PATRON ASSISTANCE – Serves as the first point of contact for patrons in assistance with using industrial, maker, and innovation equipment; guiding them in use of machinery, hardware, and software. Helps patron register for training and booking equipment.  Provide one-on-one assistance with maker and woodworking equipment upon request. (Essential)

25% - TECHNOLOGY INSTRUCTION – Serves as a point contact for patrons in assistance with using library technology; identifies opportunities for formal training in the library; advises patrons on availability of classroom and individual technology instruction; conducts safety training and equipment use training for various machines and refers patron on to the Creative Technologist or a Librarian for further assistance. (Essential)  

25% - IN BRANCH PROGRAMMING– Under the guidance of a supervisor, develops informative and entertaining programs by using project management and outcomes-based planning and evaluation tools; assists in delivering programs to audiences within the library; builds & maintains relationships with community partners; assists Community Relations and Marketing with recruiting attendees to provide benefit to patrons, to promote use of library resources and represent the library district to the community. (Essential)  

10% - MAINTENANCE OF INNOVATION & MAKER SPACE TOOLS & EQUIPMENT – Assists Creative Technologist with the regular maintenance, oversight, and cleaning of the makers space and innovation tools and equipment at LINC. Recommends repairs or replacement equipment as needed.  (Essential)

5% - OTHER DUTIES – Assists with providing website content, creating displays, and promoting the industrial space within LINC. Improving and expanding community engagement; Assists Supervisor to ensure the smooth operation of the department.  (Non-Essential)  

Minimum Requirements:

Education: 

Associate’s degree 

Experience:  

One year of similar or related experience  

Able to read, write, and speak Spanish fluently (preferred)  

Woodworking experience (preferred)

Or any combination of education and experience which provides the success factors.  

District Success Factors:  

Focuses on the customer  

Initiative  

Contributes to a positive work environment  

Strategic thinking  

Pursues personal development    

Continuous improvement  

Takes pride in the workplace  

Emotionally intelligent  

Tactful  

Knowledge of public library operations  

Creativity   

Job Success Factors:  

Knowledge of public library reference service   

Knowledge of print and online reference resources   

Skill in reference interviewing    

Skill in using and troubleshooting a variety of computers and mobile electronic devices  

Skill in Windows, MS Office Suite, and Publisher   

Skill in using Innovative Interfaces, Inc’s Sierra or another comparable automated library system  

Skill in customer services including dealing with difficult patrons and volatile situations  

Able to operate various office equipment including copiers  

Able to plan and conduct age-appropriate programming  

Able to use good judgment  

Able to work in teams  

Able to work with confidential information  

Able to foster a nonjudgmental, supportive environment for a diverse population of users by using patience and effective communication to assure a positive learning experience  

Physical Success Factors:  

Able to push a fully loaded book-cart weighing up to 200 lbs.  

Able to lift 50 lbs.

Benefits: 

Medical Insurance 

Dental Insurance 

Vision Insurance 

Life Insurance 

Accidental Death and Dismemberment (AD&D) Insurance 

Short-Term Disability 

Long-Term Disability 

401(a) Defined Contribution Retirement Plan 

457 Deferred Compensation Plan 

Flexible Spending Accounts for transportation, dependent care and medical expenses 

Tuition Reimbursement 

Paid Leave 

This Job Description is not a complete statement of all duties and responsibilities comprising this position.