Member Engagement Specialist

Position: Member Engagement Specialist
Department: Member Engagement
Reporting Manager: Center Director
FLSA: Hourly, Non-Exempt

Are you ready to have fun?

- AEC - School of The Arts in Fort Mill, SC!

We are looking for enthusiastic, creative individuals interested in working in our forward-thinking center. The beauty of High5 School of the Arts is that it is truly all-inclusive. High5 School of the Arts will provide an ideal setting for AEC members to engage with visual and performing arts groups and culinary arts and healthy living practitioners. We are looking for a new staff member to help plan and implement exciting new activities for our members.

The Member Engagement Specialist creates and implements activities and related personal growth. They will provide person-centered care to all members within the community-based programs, this includes, but may not be limited to, center-specific activities, transportation, personal care/hygiene, meals, and minimal assistance with transfers. In addition, this person is responsible for monitoring and supporting members’ safety at all times, including their physical well-being as well as their mental well-being, and taking the time to build positive relationships to ensure their comfort and engagement in activities. This position will also interact with the public and community volunteers in a positive and professional manner ensuring support of the goals and reputation of the organization.

Essential Duties and Responsibilities:

• Assist members of all abilities with daily living activities during the adult day program
• Provide hands-on care for those who are unable to care for themselves (this may include assistance with transfers, ambulation, and personal hygiene).
• Provide door-to-door transportation as an essential part of the job for programs that provide transportation services as part of licensure. This may include driving agency-owned, fully accessible buses, vans, or automobiles, or the staff member’s personal automobile.
• AEC vehicles are used in programming at all three centers, so these responsibilities apply to all AEC Member Engagement Specialists: maintain an acceptable driving record as established by licensure and AEC’s insurance company as well as personal vehicle insurance;
• demonstrate ability to manage distractions and hazards to maintain safe operation of vehicles;
• complete Pre and Post trip inspections daily and record observations to meet licensure requirements;
• complete preventative maintenance on agency vehicles as directed;
• monitor for abnormal sounds or changes in the performance of vehicle and report immediately to supervisor;
• provide and maintain cheerful, pleasant demeanor and establish supportive relationships in transporting members who are aging, have chronic health issues, or are living with disabilities.
• Create and implement person-centered goals and objectives that align with licensing standards, and record and collect data as required to ensure compliance.
• Participate in case reviews, consulting with the staff team regarding members’ progress, evaluating the member's needs and plan for continuing services.
• May participate in community job coaching per members’ employment plan, if appropriate, under the direction of the Center Director, completing required documentation at time of service (this may require some evening or weekend coverage to be scheduled as needed).
• Maintain good public relations with all members, family members, caregivers, community partners, and coworkers.
• Participate in member activities, special events, and fundraising activities as needed.
• Perform cleaning and housekeeping duties as assigned.

Performs other duties as assigned and reasonably within the scope of duties enumerated above. While performing the duties of this job, the employee is regularly required to:

• sit; use hands and fingers to handle, or feel
• see, talk, or hear
• reach with hands and arms
• walk, and occasionally stoop, kneel, crouch, or crawl
• occasionally lift and/or move up to 50 pounds with assistance

Qualifications:

Education and/or Experience:

• Minimum of High School Diploma and 10-year acceptable driving record required
• 2 – 3 years’ experience assisting with special needs adults preferred, but not required

Employment Conditional upon the Results of the Following Prerequisites:

• Completed job application
• Pre-employment FBI background check including all states and territories
• Pre-employment drug screening, physical exam, and PPD 2-step testing
• Two previous employer recommendations
• Education verification
• Proof of certified 10-year driving history from DOT

Other Skills, Abilities and Qualifications:

• Ability to work effectively as part of a team-based, outcome driven program
• Ability to interact well with others and maintain positive working relationships throughout the community with diverse groups of people and within a wide variety of work environments
• Ability to work with volunteers, committees, and board members in the implementation of strategies, plans and projects
• Must have excellent organization, communication, interpersonal and telephone skills
• Demonstrated oral and written communication skills
• Basic computer and technical knowledge relating to data collection, attendance, and email
• Ability to read and implement person-centered care plans
• Ability to respond effectively to the sensitive inquires or complaints
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret instructions in a variety of forms

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $15 - $20