Kind Goods Retail Salesperson Lead

High Fidelity is led by a passionate and creative team of Missouri based entrepreneurs working in conjunction with a group of nationally recognized cannabis cultivation, processing, and retail experts. High Fidelity has been awarded licensing to operate two cultivation facilities, a manufacturing facility and five dispensaries. We aim to produce the highest quality medical marijuana and related manufactured/edible products at our state-of-the-art facilities which will be distributed to retail dispensaries in the St. Louis, MO region.

Cannabis Specialist Leads are responsible for driving sales and improving the customer and patient experience by providing current, accurate cannabis education and maintaining a safe, clean, and well-organized store. Individuals must perform with an outstanding level of customer service and be able to adhere to all policies and procedures set forth by the Store Manager and the owners. Individuals must always prioritize compliance and be able to facilitate patient transactions in an efficient manner.

Requirements:

• Must be 21 years of age or older.
• Minimum of 2 years of Customer Service experience.
• Minimum of 2 years of Cashiering experience.
• Minimum of 1 year of POS experience.
• Minimum of 1 year of Inventory Management experience.
• Possess a High School Diploma or General Education Diploma (GED). College graduates are preferred.
• Must have reliable transportation.

Qualifications:

• Working knowledge of the cannabis industry and the associated federal, state, and local municipal laws and regulations.
• Must possess a strong work ethic and be a team player.
• Able to work in a fast-paced, friendly environment.
• Strong communication and interpersonal skills as well as the ability to work with a diverse clientele. ? Strain/product knowledge and experience is beneficial.
• Microsoft Office proficiency (especially Word and Excel).
• Typing proficiency.
• Able to work a flexible schedule.
• Must be detail-oriented and able to multitask.
• Follow the rules, regulations, policies, and procedures in accordance with the company's mission, vision, goals, and objective.
• Qualified applicants have an aptitude for comprehending compliance and the ability to adhere to a regulatory framework.

Duties and Expectations:

• Responsible for applying discount overrides for Cannabis Specialists.
• Ensure product is correctly and compliantly being sold to customers.
• Assist with inventory tasks as designated by management.
• Maintain a safe, sanitary, clean, and well-organized workspace and facility.
• Ensure the facility is properly stocked with product and merchandise.
• Maintain outstanding customer service including greeting all customers and patients with a warm and friendly smile.
• Maintain a proper inventory account and account for inventory properly in the POS and other inventory/waste tracking documents.
• Able to take on receptionist duties, including but not limited to; answering phones and answering customer and patient questions, handling visitors, and notifying the Store Manager when orders arrive.
• Management of patient records and adherence to HIPAA regulations.
• Knowledge and enforcement of building security and ability to act accordingly in various types of emergency situations.
• Ability to deal with and resolve problems in a professional manner.
• Must be able to pass a criminal background check administered by the Missouri Department of Health and Senior Services.
• All other duties as assigned.

Our mission is to provide compassion and inspire wellness – within our doors and in our communities.

Job Type: Full-Time

Pay: Hourly

Benefits: Health, Dental, and Vision, ancillary benefits, and pet insurance

If you're interested in being part of our journey, we'd love to hear from you!

LSL Management is committed to providing an equal employment opportunity to all applicants and employees. LSL Management will not discriminate against applicants or employees on the basis of age, race/color, national origin, religion, gender, sexual orientation, gender identity, pregnancy, disability, genetic information or other legally protected status under applicable federal, state or local laws. It is our intent and desire that equal employment opportunities will be provided in employment, recruitment, selection, compensation, benefits, promotion, demotion, layoff, termination and all other terms and conditions of employment.