What are the responsibilities and job description for the HR Technology Coordinator position at Higginbotham?
Position Summary: The HR Technology Coordinator is responsible for implementing and supporting online benefits enrollment system for clients. Primarily responsible for Employee Navigator implementation and support.
Supervisory Responsibilities: None
Essential Tasks:
Supervisory Responsibilities: None
Essential Tasks:
- Complete and support implementations as assigned by the HR Technology Team Lead
- Assist in supporting all Employee Navigator sites built for Higginbotham clients which includes but is not limited to:
- Running reports
- Troubleshooting calculation issues
- Reviewing setup
- Must communicate with the Account Manager/Producer while providing support to Employee Navigator sites.
- Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
- Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
- Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
- Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
- Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
- Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
- Dependability: Acknowledgment of the importance of being present and punctual
- Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
- Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
- Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
- Bachelor’s degree
- Group 1 Life & Health (preferred)
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
- Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
- Ability to lift 25 pounds
- Repeated use of sight to read documents and computer screens
- Repeated use of hearing and speech to communicate on telephone and in person
- Repetitive hand movements, such as keyboarding, writing, 10-key
- Walking, bending, sitting, reaching and stretching in all directions