SERVICE TECHNICIAN

John Hiester Chrysler Dodge Jeep RAM of Sanford is currently seeking a full-time Automotive Service Technician to join our winning team. We do prefer Chrysler certified candidates, but all technicians with experience are welcome to apply! We are a family owned and operated business and provide an excellent work environment.

ESSENTIAL RESPONSIBILITIES

    Receive repair orders from advisor or dispatcher;
    Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards;
    Diagnose cause of any malfunction and perform necessary repairs;
    Communicate with parts department to obtain needed parts;
    Save and tag parts if the job is under warranty or if requested by the customer;
    Examine the vehicle to determine if additional safety or service work is required;
    Notify service advisor immediately if additional work outlined is not needed or required;
    Notify service advisor immediately if repairs cannot be completed within the time promised;
    Document work performed;
    Road-test vehicles when required or refer to the test technician.
    Attend factory-sponsored training classes as required;
    Keep abreast of factory technical bulletins;
    Ensure that customers' cars are kept clean;
    Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times;
    Know, understand and follow all federal, state and local regulations, such as those governing the disposal of hazardous wastes and inspection of vehicles;
    Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor;
    Other duties as assigned by management.

 
KNOWLEDGE, SKILLS & ABILITIES REQUIRED

    ASE Certification preferred;
    Chrysler Certification preferred;
    Must be have a clean criminal background and pass pre-employment drug screen;
    An active and valid driver license and good driving record;
    Ability to maintain a positive attitude while working under pressure in a fast-paced environment;
    Capability to prioritize multiple tasks effectively;
    Ability to communicate orally and in writing with various levels of internal and external customers;
    Have strong organizational skills and be extremely detail oriented;
    Be self-motivated and able to accomplish tasks with little supervision;
    Have the ability to work individually and in a team environment;
    Basic computer knowledge;
    Must be comfortable sitting, standing and/or walking for long periods of time;
    Professional demeanor;
    Must be able to meet company’s employment requirements.

 
EMPLOYEE BENEFITS

    Medical, dental and vision insurance coverage available;
    Basic life insurance and disability coverage available;
    401k with company match;
    Employee discounts on vehicle purchases, parts and service;
    Opportunities for advancement.

 
OUR CULTURE
We are looking for highly motivated and goal-oriented individuals who met our Hiester Core Values. If you are Professional, Love People, act with Character/Integrity, like to Get It Done and possess a Servant Attitude, please reach out to us!