What are the responsibilities and job description for the Administrative Assistant — Plano Command Center position at Hide and Seek Recovery?
About HNS Recovery
HNS Recovery is a fast-growing, family-owned leader in collateral recovery. We pair cutting-edge tech with a close-knit culture and a disciplined focus on compliance and consumer care. Our Command Center in Plano supports field operations nationwide and has delivered 25% YoY growth—and we’re just getting started.
Why join us
- Growth you can feel: Be part of a high-growth team transforming an essential industry.
- Real impact from day one: Your work directly supports time-sensitive recoveries and consumer experience.
- Career development: Training, certifications, and clear paths to advance.
The Role
As Administrative Assistant in our Plano Command Center, you’ll provide critical organizational and clerical support to a rapidly scaling operations hub. The work blends scheduling, data accuracy, communication, and light investigative research to keep our teams aligned and on time.
What you’ll do
- Manage executive calendars, meetings, and travel logistics.
- Run errands (local only) to other DFW company sites.
- Assist with hiring and onboarding workflows for the LPR department.
- Pull reports; maintain accurate productivity/status data and update trackers.
- Identify and recommend process improvements to strengthen cross-team collaboration.
- Support special projects and initiatives as assigned.
- Maintain a calm, professional, and empathetic demeanor in high-pressure situations.
What makes you a fit (Required)
- 2 years in administrative support, data entry, or investigative research.
- Strong verbal and written communication.
- Proficiency with Microsoft Excel, Teams, Google, and Zoom; comfortable with chat platforms.
- Typing 50 WPM with high accuracy.
- Detail-oriented, proactive, sound decision-making; dependable and punctual.
- Reliable transportation.
(Nice to have) Experience in operations support, logistics, dispatching, or compliance-sensitive environments.
Compensation & Benefits
- Pay: Starting at $18.00 - $20.00 per hour (performance-based growth opportunities).
- Schedule: Full-time, Monday–Friday, on-site (Plano, TX).
- Benefits (eligibility timelines noted)
- 5 days paid vacation (after 1 year)
- 5 days paid sick leave
- 5 paid holidays
- 3 days bereavement leave
- Medical/Dental/Vision coverage
- 401(k) with 5% company match (after 1 year)
How we hire
We review applications on a rolling basis and schedule interviews with qualified candidates.
Equal Opportunity & Accessibility
HNS Recovery is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We provide reasonable accommodations throughout the hiring process. To request an accommodation, please let us know when you apply.
Salary : $18 - $20