What are the responsibilities and job description for the Medical Receptionist position at Hidden Valley Family Medicine?
Job Overview
Hidden Valley Family Medicine is looking for a friendly, organized, and dependable Medical Receptionist to join our growing team. As the first point of contact for our patients, you will play a key role in providing excellent service and ensuring smooth daily operations. The ideal candidate is compassionate, professional, and confident in navigating multiple software systems to create a seamless experience for our patients and team.
Responsibilities
- Greet and check in patients with professionalism and compassion
- Answer incoming phone calls and assist patients with scheduling and questions
- Schedule, reschedule, and confirm appointments
- Verify patient demographics and insurance information
- Collect copays, balances, and process payments
- Maintain accurate patient records within the EMR system
- Manage incoming faxes, documents, and patient correspondence
- Coordinate with providers and clinical staff to ensure smooth patient flow
- Maintain confidentiality and comply with HIPAA regulations
- Assist with additional front office duties as needed
Qualifications
- Previous medical office experience is required
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a busy environment
- Professional demeanor and positive attitude
- Basic computer and phone skills required
- Experience with electronic medical records (EMR) preferred
- Insurance verification and prior authorization experience are a plus
Salary : $17 - $21