What are the responsibilities and job description for the Veterinary Practice Manager position at Hickory Grove Animal Hospital?
About Our Practice
We are a privately owned small animal veterinary clinic committed to providing high-quality, compassionate care to our patients and excellent service to our clients. Our team values collaboration, efficiency, and maintaining a positive workplace culture. We are seeking an experienced and motivated Practice Manager to oversee the daily operations of our hospital and support our growing team.
Position Overview
The Practice Manager is responsible for managing the day-to-day operations of the clinic, supporting staff development, and ensuring the hospital runs efficiently. This role works closely with the practice owner to maintain high standards of patient care, client service, and operational performance.
Key Responsibilities
Operations
- Oversee daily clinic operations and workflow
- Maintain efficient scheduling and staffing coverage
Staff Leadership
- Assist with hiring, onboarding, and training new team members
- Manage staff scheduling and PTO requests
- Support team development and performance evaluations
- Address employee concerns and help maintain a positive work environment
Client Experience
- Assist with resolving escalated client concerns
- Monitor client feedback and online reviews
Administrative & Financial
- Track key practice metrics and operational performance
- Manage vendor relationships and service agreements
- Maintain regulatory and safety compliance documentation
Qualifications
- 2 years of veterinary hospital experience
- Previous leadership or management experience
- Strong organizational and communication skills
- Ability to manage multiple priorities in a fast-paced environment
Compensation & Benefits
- Competitive salary based on experience
- Paid time off
- Employee pet care discounts
Schedule
Full-time, Monday–Friday with occasional flexibility depending on clinic needs.
Pay: $22.00 - $30.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Uniform allowance
Work Location: In person
Salary : $22 - $30