What are the responsibilities and job description for the Customer Engagement Representative - Entry Level position at HHV?
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Position Description
We're seeking customer-focused team members to support in-person marketing campaigns and engage with customers at promotional events and designated locations.
Transferable skills from retail, hospitality, food service, volunteering, and other people-facing experiences are valuable. Previous marketing experience is not required.
Responsibilities
- Welcome customers and engage in professional conversations.
- Explain campaign details, products, or services accurately.
- Respond to common questions and direct inquiries appropriately.
- Help maintain an organized and inviting promotional area.
- Follow approved communication and customer service procedures.
- Work with teammates to deliver a consistent customer experience.
Qualifications
- Customer-focused attitude and clear communication.
- Patience, professionalism, and active listening.
- Dependability and willingness to learn.
- Ability to work collaboratively in a public-facing role.
- Previous customer service experience is helpful but not essential.
Development Opportunities
Learn practical customer service, communication, relationship-building, and campaign support skills through hands-on training and feedback.
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Bring your people skills and willingness to learn. We welcome applicants from a variety of professional backgrounds.
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Salary : $35,000 - $50,000