Front Office Assistant - Internal Medicine (Residency Program)

Join our team!

Are you looking for an opportunity to serve a bigger purpose with a growing organization? Are you passionate and dedicated to making a positive impact? Then we have a spot waiting for you. We are seeking engaging Front Office Assistants to join our growing team. As part of the HHM team, you’ll create a welcoming environment and help ensure an exemplary patient experience.

Here's a sneak peek at what you'll do:

• Ensure patient waiting area is clean, organized, and welcoming to all.


• Treat all patients and guests with courtesy and respect by phone and in person.


• Ensure our patients are scheduled for care and tended to in a timely manner.


• Partner with medical staff and care teams to resolve patient concerns.


• Collaborate with our enrollment and care teams to ensure a new patient experience.


• Verify insurance coverage and financial assistance available for patients


• Ensures patients are up to date with accounts

What you need to succeed

To be a productive member of our team, you will have a pleasant and professional demeanor, be a self-starter, have the ability to work independently, strong communication skills and the ability to preserve confidentiality. You will also have the following:

• High school diploma or equivalent


• Ability to float to various clinics in DFW area. 


• At least one (1) year of related experience, prior experience in a community based clinic is preferred


• Strong MS Office Suite skills (Outlook, Teams, Word, PowerPoint and Excel)


• Experience with eCW or similar electronic medical record system


• Strong patient engagement


• Comfort level interacting with all individuals


• Passion for providing service excellent 


• Bilingual (English/Spanish) a plus

Equal Opportunity Employer

HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.

What We Offer

At HHM Health, the health and well-being of our employees matters just as much as that of our patients. We offer free employee coverage for vision, dental, and life insurance; and competitive medical premiums. Additionally, our full-time employees are eligible for the following:

• Health Savings Account


• 403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment.


• Generous paid time off plan for full-time employees (includes Sick and Volunteer Days)


• Paid Holidays


• Accidental Death & Dismemberments (ADD) plan


• Short-term & Long-term Disability


• Employee Assistance Programs (EAP)


• HHM CARES Fund (employee emergency relief fund)

No third party agencies, please.