What are the responsibilities and job description for the Customer Service Rep-Customer Service-FT-1st shift position at HH Health System?
Responsibilities
Operates entire surgery waiting area which includes answering the phones, greeting the public, insuring productive patient flow, connecting callers with other extensions, giving directions to requested areas, initiates/receives/relays calls and messages, records/documents/controls patient information, using the hospital computer system, filing and updating general information, communicates and interfaces with hospital personnel, medical staff and establishes a positive and pleasant contact with the public by communicating precise information to patients, families and visitors.
Qualifications
Education: -A high school diploma or GED
Experience: One to two years of office experience, preferably in a medical setting, is preferred.
Licenses/Certificates: None