Human Resources Manager

Department: Human Resources
Location: Muskegon, MI — In Person
Reports To: CEO
FLSA Status: Exempt
Direct Reports: Recruiting Specialist and Maintenance Department

Position Summary

HGA Support Services is seeking a Human Resources Manager to lead and oversee the organization’s human resources functions. This position plays a key role in supporting employees and managers while ensuring HR practices align with organizational goals, policies, and applicable employment laws and regulations.

The Human Resources Manager will oversee a broad range of HR functions, including recruitment and onboarding, employee relations, benefits administration, performance management, training, employee records, and payroll oversight. This position serves as a strategic partner to organizational leadership and provides guidance and support on HR-related matters.

Key Responsibilities

Human Resources Management

• Develop, implement, and maintain HR policies, procedures, and programs.
• Provide guidance and support to managers and employees regarding HR-related matters.
• Manage employee relations matters, investigations, conflict resolution, and disciplinary actions.
• Ensure compliance with applicable federal, state, and local employment laws and regulations.
• Oversee employee recruitment, onboarding, orientation, and offboarding processes.
• Manage employee performance evaluation initiatives.
• Maintain accurate employee records and HR systems.
• Coordinate employee benefits, including health insurance, retirement, and leave programs.
• Support audits, regulatory inspections, and legal compliance initiatives.

Talent Acquisition & Retention

• Develop workforce planning and succession planning strategies.
• Promote employee engagement and retention initiatives.
• Collaborate with department leaders to identify staffing needs and organizational development opportunities.

Payroll Oversight

• Oversee the organization's payroll processes to ensure accurate and timely employee compensation.
• Review and approve payroll data, including hours worked, pay adjustments, bonuses, and deductions.
• Ensure compliance with wage and hour laws, payroll tax regulations, and company policies.
• Monitor payroll reports, audits, and reconciliations to maintain accuracy and compliance.
• Manage employee payroll-related inquiries and assist with issue resolution.
• Ensure proper administration of garnishments, deductions, benefit contributions, and tax withholdings.
• Collaborate with Finance to support payroll reporting.
• Maintain confidentiality of employee information and payroll records.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of progressive human resources experience.
• HR management or supervisory experience preferred.
• Experience with payroll administration.
• Strong knowledge of employment law, payroll regulations, and benefits administration.

Skills & Competencies

• Leadership & Team Management
• Payroll Expertise
• Employment Law & Regulatory Compliance
• Employee Relations & Conflict Resolution
• Communication & Interpersonal Skills
• Organizational & Analytical Abilities
• Confidentiality & Attention to Detail