What are the responsibilities and job description for the Sales Counselor position at HG External?
The Sales Counselor disseminates information to the public regarding the retirement community; finding and following up on leads, interviewing prospective residents, providing information and selling vacant apartments. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.
Salary: $30.75-$34.75 per hour depending on experience performance-based incentive
- Education – High School Diploma and some vocational or college course work in business, marketing or a related field. Bachelors degree in marketing, social sciences, business or a related field preferred
- Experience/Training – 5 years of related experience
- Experience in senior living/life plan community strongly preferred
Work Duties
- Searches out qualified leads from a variety of sources.
- Shows apartments and the retirement community to prospective residents, guests and others.
- Receives calls and inquiries from prospective residents, their families and their advisors; provides information, answers questions, overcomes objections and closes sales.
- Interviews and reviews records for approval of prospective residents; paperwork includes applications, contracts, financial reports, lead tracking and sales reports.
- Reviews levels of care needed by prospective residents with both the prospect, with the department and with other departments of the retirement community.
- Prepares and reviews occupancy and sales reports.
- Initiates and maintains contact with prospective residents, referral sources and others.
- Supports marketing events as required.
- Contributes to the planning, research and writing of the community’s marketing plans.
- May supervise or act as move-in coordinator, facilitating the move-in process for new residents and writing work orders for apartments as necessary.
- Attends in-service training and meetings as required.
- Provides effective and courteous service to all residents, guests and co-workers.
- Promotes and protects the rights of each resident.
- Performs various related essential duties as may be required by the Director of Marketing and Sales or by the corporate office.
What's in it for you?
At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.
We offer a comprehensive range of benefits and perks to support you, including*:
- Health, Dental and Vision Plans- start the 1st of the month following your start date
- 20 days of paid time off (increases with years of service), plus 7 company holidays
- 401(k) with up to 4% employer match and no waiting on funds to vest
- HSA option with employer contribution
- Tuition Reimbursement and continuing education programs
- $25/line unlimited cell phone plan (plus taxes and fees)
- Cell Phone Stipend
- 5-star employer-paid employee assistance program
*Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.
And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential.
Learn more at www.HGcareers.org
Salary : $25 - $35