3rd Shift Warehouse Operations Supervisor

COMPANY SUMMARY

HexArmor® is a leader in developing some of the most advanced PPE solutions for your hands, eyes, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked together with our customers to deliver innovative and effective PPE solutions to keep workers safe, and we have done so, breaking new ground in cut, puncture, needle, and abrasion resistance, all without sacrificing dexterity.

JOB SUMMARY

The 3rd Shift Warehouse Operations Supervisor is responsible for leading overnight outbound logistics and material handling operations to ensure efficient, safe, and accurate order fulfillment. This role oversees outbound processing, forklift activity, and dock operations while supervising a team of warehouse associates to meet service level, quality, and safety standards during 3rd shift operations.

LOCATION

Warehouse at HexArmor Headquarters in Grand Rapids, Michigan

SCHEDULE

The standard work hours for 3rd shift are Sunday through Thursday, 9:30pm-6:00am. Additional overtime may be necessary, including additional hours or days.

RESPONSIBILITIES

• Supervise, train, and mentor 3rd shift outbound and forklift operators, ensuring commitment to shipping 98% of orders within SLA and achieving 99.7% order accuracy with zero quality issues.
• Oversee overnight picking, packing, staging, loading, and shipping operations to ensure timely and accurate order fulfillment.
• Direct and monitor forklift and material handling activities, including replenishment and pallet movement.
• Ensure all forklift operations are performed safely, by certified operators, and in compliance with company policies and OSHA standards.
• Analyze workflows and labor utilization during 3rd shift and implement process improvements to increase efficiency and reduce errors.
• Monitor inventory availability and coordinate with inventory control to support outbound order requirements.
• Prepare bills of lading; verify items against work orders to ensure quantities, destinations, and routing accuracy.
• Conduct quality and safety audits on outbound shipments, equipment use, and dock operations.
• Ensure all transactions and movements are accurately recorded in the warehouse management system (Korber).
• Manage shipping schedules and carrier coordination during 3rd shift, ensuring timely dock departures and handoff to day shift teams.
• Enforce safety protocols, housekeeping standards, and equipment inspections to maintain a safe overnight work environment.
• Prepare shift reports on productivity, shipping accuracy, safety incidents, and team performance for leadership review.
• Collaborate with 1st shift and senior leadership to resolve issues and ensure seamless 24-hour warehouse operations.
• Serve as the primary leadership presence for all operations during 3rd shift (team leads, outbound, inventory control, forklift operators and safety).

QUALIFICATIONS

• High school diploma or equivalent; degree in logistics, business, or related field preferred.
• 3–5 years of warehouse operations experience, with 1 year in a supervisory or lead role, preferred.
• Hands-on experience overseeing forklift and material handling operations; forklift certification or ability to obtain certification required.
• Proficient in warehouse management systems and Microsoft Office Suite; shipping software experience a plus.
• Strong leadership skills with experience managing teams in a fast-paced, overnight environment.
• Solid understanding of warehouse safety practices and OSHA compliance.
• Excellent verbal and written communication skills.
• Bilingual (Spanish), preferred.
• Strong analytical, problem-solving, and decision-making abilities.

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **