What are the responsibilities and job description for the Customer Experience Marketing Manager position at Hexagon Safety, Infrastructure & Geospatial?
Responsibilities
Hexagon’s Safety & Infrastructure division is looking for a full-time Customer Experience Marketing Manager to join our North America regional marketing team. Our customers are our lifeblood, and this versatile role will be responsible for partnering with new Hexagon public safety customers to ensure engagement and connectivity to the organization from the moment agencies make a purchase through the life cycle of implementation and beyond.
Core Responsibilities
Essential experience and skills:
#SIG2025
About Hexagon
Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.
Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.
Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.
Why work for Hexagon?
At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.
Hexagon’s Safety & Infrastructure division is looking for a full-time Customer Experience Marketing Manager to join our North America regional marketing team. Our customers are our lifeblood, and this versatile role will be responsible for partnering with new Hexagon public safety customers to ensure engagement and connectivity to the organization from the moment agencies make a purchase through the life cycle of implementation and beyond.
Core Responsibilities
- Hands-on event planning and management
- Writing and designing digital assets (emails, forms, landing pages, etc.)
- Project management
- Graphic design
- Data capture and presentation, as KPIs are an important function of this position
Essential experience and skills:
- At least five (5) years’ experience in marketing and communications
- Proven project management skills, may need to manage up to 25 concurrent projects
- Strong written and verbal communications skills
- Event planning, management and execution (NOTE: Must be able to physically lift and move 25 lbs. at a time. Candidates must be able and willing to set up event spaces, transport boxes and ship items.)
- Pardot and Salesforce knowledge and experience (or similar tools)
- Ability to work well with cross-functional teams, both internal and external
- Must be willing to travel up to 20%
- Background in software sales OR public safety marketing is preferred, though not necessary
#SIG2025
About Hexagon
Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.
Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.
Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.
Why work for Hexagon?
At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
- In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.
At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.
