What are the responsibilities and job description for the Chevrolet Buick Automotive Sales Consultant position at HEWLETT AUTO GROUP?
The Hewlett dealerships, consisting of Don Hewlett Chevrolet Buick, Inc. and Hewlett Volkswagen, LP, are family-owned and have been doing business in the Georgetown community for over 35 years. We are an organization of over 300 team members. Our employees thrive in a culture that respects and supports them. We encourage professionalism, teamwork and extra effort. We believe in study and innovation and the change those initiatives foster, but we are guided by unchanging values. We believe the experience of buying and servicing a car should be enjoyable and stress free, and we approach it differently. Our customers are our friends and our reviews prove it.
As a member of the Hewlett team, you will enjoy working with an outstanding group of professionals whose highest priority is providing outstanding service to our customers every time they come into our stores or service centers. We offer an excellent career opportunity with competitive pay and benefits for highly qualified professionals.
We are actively seeking experienced Sales Professionals in our Chevrolet Buick dealership. Your credentials, experience, and excellent customer relations will contribute to the strength of the brand and our dealerships and the confidence and loyalty of our customers. This is a 100% commissioned position. Evening and weekend hours are required.
Responsibilities:
- Become an expert on the customer decision-making process
- Acquire and maintain up-to-date knowledge of every model sold in the dealership
- Stay aware of the vehicles currently in inventory in order to present appropriate options to customer
- Greet, engage, and offer assistance to every unattended guest browsing our showroom
- Enter and maintain contact information about customers in the dealerships prospect/contact system ONLY.
- Lead customer through the decision-making process
- Identify the automobile needs and desires of each guest and present appropriate vehicles
- Ensure each buyer is given a tour of the dealership all the way to the service department
- Facilitate the introduction to Accessories Department for selection of accessories
- Hand off to Finance Manager for completion of financing paperwork
- Ensure new vehicle is made ready for delivery, including the installation of all accessories
- Familiarize new owner with new vehicle and make delivery
- Follow-up according to dealerships established practice with every customer you engage
- Follow-up with new owners to ensure satisfaction and to build long-term relationships, repeat business, and referrals
We are looking for:
- Recent experience in automobile sales preferred, not required
- Exceptional customer service skills
- Skill in building long-term relationships
- Discipline and self-motivation
- Enthusiastic presence in a team environment
- Valid drivers license and a good driving record
- Strong work ethic
- Bilingual Spanish/English – Preferred
Benefits:
- Competitive Commission Pay Plan, including volume bonuses
- Medical, Dental, and Vision insurance, along with several ancillary insurance products
- 401(k) Retirement & Savings Plan with Employer Matching Funds
- Paid Time Off and Holidays
- Employee Discounts on all services
- Employee Assistance Program
**All applicants must be able to demonstrate ability to pass pre-employment testing to include background check and drug screen**
The Hewlett Family of Dealerships provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.