Administrative Assistant

Administrative Assistant

HESSCO, a non-profit social services agency, seeks a full-time (35 hours per week) Administrative Assistant to provide administrative and office support to the agency departments.

HESSCO is an Affirmative Action/Equal Opportunity Employer and encourages all qualified candidates from diverse backgrounds to apply.

Responsibilities:

• Acts as a contact between the agency and the service providers by processing service orders, maintaining the filing system, managing availability lists, and completing documentation.
• Performs administrative duties and office tasks including scanning documents, faxing, mailings, and ordering supplies.
• Enters data into the client database software.
• Creates and maintains Excel spreadsheets and Word Documents. Develops forms and uses Adobe to modify documents into fillable PDFs.
• Communicates with providers by responding to their questions, concerns, and complaints.
• Collaborates with HESSCO department staff to resolve issues regarding service implementation.
• Assists with special projects for the administrative team and for the agency.

Qualifications:

• Two years of relevant administrative support experience: customer service experience preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) or related software with the ability to master new procedures.
• Ability to communicate effectively, verbally and in writing, with a high level of diplomacy and confidentiality.
• Capable of managing multiple priorities and tasks in a busy office setting with time sensitive requests.
• Ability to work independently and within a team to accomplish goals.
• Strong organizational skills and attention to details.

Pay: $21.35 per hour

Expected hours: 35.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Ability to Commute:

• Walpole, MA 02081 (Required)

Work Location: In person

Salary : $21