Law Firm Receptionist

Position Summary:

The Receptionist serves as the first point of contact for clients, visitors, and vendors, creating a professional and welcoming environment at the Firm. This role supports the daily operations of the office by managing front-desk activities, answering and directing calls, scheduling appointments, and assisting with administrative and clerical tasks. The ideal candidate demonstrates professionalism, discretion, and excellent communication skills in all interactions.

Key Responsibilities:

· Greet clients and visitors promptly and courteously, ensuring a positive first impression of the firm.

· Answer and direct incoming calls to appropriate staff or departments; take accurate messages when needed.

· Manage the Firm’s main email inbox, as well as fax and distribute correspondence to the appropriate parties.

· Schedule client appointments, meetings, and conference room reservations as requested by attorneys or staff.

· Maintain the reception area, conference rooms, and common spaces in a clean and organized manner.

· Receive, log, and distribute mail, deliveries, and courier packages.

· Assist with scanning, filing, copying, and other administrative support tasks as needed.

· Maintain office supplies inventory and assist with ordering as required.

· Handle sensitive client information with the highest degree of confidentiality and professionalism.

· Support special projects or administrative initiatives assigned by Firm’s management.

Qualifications:

· High school diploma or equivalent required; associate degree or office administration coursework preferred.

· Prior experience in a professional office setting, preferably in a law firm or similar environment.

· Strong verbal and written communication skills.

· Excellent organizational skills and attention to detail.

· Proficiency with Microsoft Office Suite (Word, Outlook, Excel) and basic knowledge of office equipment.

· Professional demeanor, reliability, and ability to handle confidential information discreetly.

· Ability to multitask and prioritize effectively in a fast-paced environment.

Work Environment:

This position is based on-site in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing systems.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Law Firm Receptionist : 1 year (Preferred)

Ability to Commute:

• Albany, NY 12211 (Required)

Work Location: In person