Optometric Technician (Part-Time)

Company Overview

Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30 offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork.

Working at Hero or one of its affiliated practices is both a career and a calling. Join us – be a Hero!

Position Overview

We are currently seeking an Optometric Assistant to administer visual tests, operate diagnostic equipment, and help with eyewear fittings. This position will report to the Lead Optometric Assistant.

This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.

Pay range: $16.50-$22.00/hr

Job Responsibilities

• Understand, monitor, and ensure the smooth execution of office processes, including coding and optometric materials, insurance benefits, patient collection, and documentation
• Call patients regarding appointment confirmations, reminders, cancellations, no shows, and recalls
• Support optometrists during eye exams by preparing patient, performing initial pre-tests, and recording results
• Accompany patients and parents during exams to pre-test the patient and assist Optometrist in scribing and finding a good fit for glasses
• Perform vision tests such as visual acuity, color vision, stereo, confrontations, pupils, ICT, and administer dilation drops
• Help patients select frames and lenses based on prescriptions
• Process patient payments during check-in and check-out
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Previous experience in a vision practice is a plus
• Ability to tech, scribe, and perform optometric tasks
• Strong communication skills
• Proficiency in EHR systems
• Ability to train and lead a team of Optometric Assistants
• Ability to multitask and complete tasks correctly and on time
• Preferred knowledge of optometric online software/database, Intero Order processing systems, Google Docs, and Document Portal Spreadsheet software
• Bilingual a plus

In addition to the job description, you will be asked to perform other duties that support the business and our mission.

Physical Requirements

This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand, bend, communicate verbally (both in person and by telephone), use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 50 pounds.

Work Environment

Work is performed in a standard clinical environment. This role routinely utilizes standard optometric equipment.

Equal Employment Opportunity Statement

The statements contained herein are intended to describe the general nature and level of work performed by Optometric Assistants, but is not a complete list of the responsibilities, duties, or skills required. Other duties may be assigned as business needs dictate. Reasonable accommodations under the Americans with Disabilities Act may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

Hero Practice Services and its affiliated practices provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.