What are the responsibilities and job description for the Inside Sales & Customer Solutions Specialist position at Herkules USA Corporation?
Herkules USA in Ford City, PA, is looking to hire a highly motivated individual for Inside Sales & Customer Solutions Specialist in an office setting. We are a leading international machine manufacturer that builds and remanufactures roll grinders, lathes, mills and many other large machine tools. This position is fast paced and there is always something new to learn. You will need to be able to work independently and as part of a team with patience and courtesy.
Duties include but are not limited to:
· Data Entry/computer skills
· Gathering information then preparing quotes as well as following up in a timely manner
· Processing sales orders and generating purchase orders
· Research drawings to locate customer’s parts (depending on skill level)
· Customer relations with the territory and salesperson you will be assisting
You will need to have:
· Attention to detail
· Organizational skills
· Multi-tasking skills
· Strong customer focus
· Basic computer skills
· Coachable personality and eagerness to learn
· Clear verbal and written communication skills
These skills are a plus but not mandatory:
· Previous inside sales & customer solutions experience
· Machine shop or industrial equipment parts background
· Blueprint reading
Salary based on experience.
This is a full-time position (40 hrs per week) with excellent job security, in a safe, clean work environment. 10 paid holidays per year, paid vacation, excellent benefit package includes medical insurance, dental insurance, vision insurance, 401k match, life insurance, disability insurance. We will consider candidates from other areas if they are willing to relocate. Relocation support may be provided.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have the ability to work in a fast-paced atmosphere?
- Do you have experience working in inside sales and customer solutions with a manufacturing company?
- Do you have experience with Microsoft Excel and Microsoft Word?
Work Location: In person