What are the responsibilities and job description for the Physician Office Coordinator position at Heritage Valley Health System?
Office Locations: Park Manor Medical Associates 2201 Park Manor Blvd Robinson Township and West Allegheny Healthcare 300 Penn Lincoln Drive Imperial
Work Hours: Daylight Monday - Friday No weekends, no major holidays
Responsible for coordinating patient flow and supervision of administrative support activities. Ensures timely logging of cases, patient charges and billing information. Resolves escalated and complex patient complaints and questions. Provides oversight for medical inventory and supplies. Prepares staff schedule, ensuring adequate coverage. Performs administrative tasks such as answering phones, filing, and data entry. Schedules patient appointments and obtains referrals and authorizations. Performs medical assistant duties, as needed.
Requirements
High school diploma or GED. Minimum of 1 year experience working in a medical office environment (front and/or back office). Knowledge of policies and procedures required to ensure patient flow. Ability to communicate clearly and in a professional manner with staff and patients. Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.
Preferred
Graduate of a Medical Assistant program or other medical field program and current certification and/or licensure. Advanced degree. Experience coordinating or assisting with patient care. Supervisory experience in a medical office environment. Advanced computer skills utilizing an EMR.