What are the responsibilities and job description for the Box Office Attendant position at Heritage Theaters?
Heritage Theaters is seeking a friendly and reliable individual to join our team as a Part-Time Box Office and Concessions Attendant. In a small, independent theater, this role is a crucial front-line position that sets the tone for our guests' movie-going experience. You will be the face of our theater, handling both ticket sales and concession stand operations.
The ideal candidate is a proactive self-starter who enjoys customer interaction, thrives in a fast-paced environment, and is comfortable handling money and food products.
Key Responsibilities:
- Customer Service: Greet every guest with a smile and provide exceptional service. Answer questions about movie times, ticket prices, and general theater information.
- Box Office Operations: Accurately sell tickets using our point-of-sale (POS) system. Handle cash and credit card transactions and ensure your cash drawer is balanced at the end of each shift.
- Concessions Operations: Prepare and serve a full range of concession items, including popcorn, drinks, and candy. Handle all food according to health and safety standards.
- Cleanliness & Maintenance: Maintain a clean and organized work area at both the box office and concession stand. This includes stocking products, wiping down counters, and general cleaning duties.
- Theater Support: Assist with other duties as needed, such as helping with theater clean-up between showings, checking tickets at the door, and helping patrons find their way.
Qualifications & Skills:
- Previous experience in a customer-facing role, retail, or food service is a plus, but not required.
- Strong verbal communication skills and a positive, can-do attitude.
- Comfortable with cash handling and using a POS system.
- Able to multitask and remain calm and friendly during busy periods.
- Ability to stand for extended periods and lift up to 25 lbs.
- Must be reliable and able to work a flexible schedule, including evenings, weekends, and holidays.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $15