What are the responsibilities and job description for the Housekeeping Director position at Heritage Skilled Care?
Position Summary:
The Housekeeping and Laundry Director is responsible for overseeing all housekeeping and laundry operations within the assisted living facility. This role ensures that the community is clean, sanitary, safe, and comfortable for residents, staff, and visitors. The director leads a team of housekeeping and laundry staff, manages schedules, maintains supplies, and ensures compliance with health and safety standards.
Key Responsibilities:
Direct and supervise housekeeping and laundry staff, including hiring, training, evaluating, and scheduling.
Ensure daily cleaning of resident rooms, common areas, offices, and other facility spaces meets quality and safety standards.
Oversee laundry services to ensure timely and hygienic washing of resident clothing, linens, and facility items.
Develop and implement cleaning schedules and procedures that comply with infection control and regulatory guidelines.
Conduct routine inspections to ensure cleanliness and adherence to policies.
Maintain inventory and order cleaning and laundry supplies as needed, staying within budget.
Coordinate with maintenance and nursing teams to address housekeeping or laundry concerns.
Respond promptly and professionally to resident and family feedback or complaints.
Ensure compliance with OSHA, state, and local health department regulations.
Maintain records of cleaning logs, staff training, incident reports, and inspections.
Qualifications:
High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
Minimum 2–3 years of supervisory experience in housekeeping/laundry, preferably in senior living, healthcare, or hospitality.
Strong knowledge of cleaning techniques, laundry care, safety standards, and infection control.
Excellent leadership, organizational, and communication skills.
Ability to manage a team, delegate tasks, and motivate staff effectively.
Proficient in maintaining budgets, schedules, and inventory control.
Ability to work flexible hours including weekends and holidays as needed.
Physical Requirements:
Must be able to lift up to 50 lbs and perform physical tasks such as bending, walking, and standing for extended periods.
Exposure to cleaning chemicals and equipment.
Ability to respond quickly in emergency situations.
