Executive Director of Senior Living Community

Position Title: Executive Director of Senior Living Community

Community & Location: Heritage Middleton, Middleton, WI

Heritage Middleton is currently seeking a self-motivated and experienced Executive Director to plan, implement, and execute the communities’ overall operations.  The Executive Director will work closely with the leadership team to ensure the community meets all regulatory compliance requirements and ensure our residents are provided with the highest quality of care and customer service. 

Established in 2012, Heritage Middleton, located in Middleton, WI, is a 135-unit senior living community that consists of independent living, assisted living, enhanced living, and memory care. At Heritage Middleton, our mission, values, and vision guide us in creating the culture of our organization and providing high-quality senior homes across Wisconsin. Our ideal candidate will provide leadership and coordination of the Middleton community.  The Executive Director position is a full-time position with primary hours worked Monday-Friday; however, does require on-call and weekend manager on duty. 

Essential Duties & Responsibilities, Functions and Qualifications (including, but not limited to):

• Promote and comply with Heritage procedures and policies; ensure that systems are set in place for all aspects of resident care, wellness and life enrichment programs
• Maintain quality work conditions; ensure all aspects of regulatory compliance are met; demonstrate working knowledge of DHS 83 and DHS 89 regulations
• Maintain positive working relationships with outside entities; protect and promote Heritage’s reputation
• Create and promote an effective sales culture in the community; oversee all aspects of the on-site marketing in the community; manage admission, discharge, and transfer processes
• Maintain fiscal and budget responsibilities; complete monthly variance reports; generate monthly billing and timely account receivables; maintain timely census data and reports; train department managers in understanding budgets
• Create, utilize, and update a community action plan; engage families to ensure that expectations are being met or exceeded; organize and lead a weekly leadership staff meeting; organize and participate in manager on duty and weekly on-call programs
• Assist in hiring, training, and supervising staff, including creating staff schedules and addressing performance issues; manage employee performance appraisal process; process employee payroll
• At least 1-3 years’ experience in a memory care and/or assisted living setting is preferred; a combination of college degree (e.g. in healthcare administration, business management, etc.) and experience would be considered
• Experience hiring, training, and managing the performance of others on the team
• Strong organizational and time management skills
• Ability to speak, write, and read English

Benefits & Perks

• Medical, dental, vision, short-term and voluntary life insurance
• Employer paid life and long-term disability insurance
• 401K with company match
• Life assistance program
• Paid time off
• Holiday pay
• Immediate Pay – On demand access to pay as you work
• Professional growth and development programs
• Recognition programs

Founded in 2000, Heritage Senior Living has become an industry-leading manager of assisted living, memory care and independent communities.  Heritage Senior Living’s vision is to be the industry leader, providing the highest quality of care for its residents and a supportive environment for its employees, ensuring families loved ones are valued.  Join our 850 current employees in our continued growth and goals to be the employer of choice in our chosen field. 

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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