What are the responsibilities and job description for the Residential Plumbing Drain Technician position at Heritage Home Service?
Join the Heritage Home Service team as a Residential Plumbing Drain Technician at our Worcester location
Are you a skilled problem-solver with a passion for helping people in their time of need? Do you have experience in residential plumbing and a knack for diagnosing and resolving drain issues efficiently? If so, we want you to join our team at Heritage Home Service, a leading residential home service provider dedicated to excellence and customer satisfaction.
Our core values of "Always Pursue Better, "Treat People Right," and "Do Things Well" shape our operations. As a Plumbing Drain Technician with us, you'll play a pivotal role in delivering exceptional service while embodying these principles. If you possess a strong background in plumbing services, outstanding problem-solving abilities, and thrive in a collaborative environment, we welcome you aboard.
Job Responsibilities
Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.
Are you a skilled problem-solver with a passion for helping people in their time of need? Do you have experience in residential plumbing and a knack for diagnosing and resolving drain issues efficiently? If so, we want you to join our team at Heritage Home Service, a leading residential home service provider dedicated to excellence and customer satisfaction.
Our core values of "Always Pursue Better, "Treat People Right," and "Do Things Well" shape our operations. As a Plumbing Drain Technician with us, you'll play a pivotal role in delivering exceptional service while embodying these principles. If you possess a strong background in plumbing services, outstanding problem-solving abilities, and thrive in a collaborative environment, we welcome you aboard.
Job Responsibilities
- Perform inspections, diagnoses, and repairs of residential plumbing systems, with a focus on drain issues.
- Utilize industry-leading tools and techniques to identify and resolve drain blockages, leaks, and other plumbing-related problems.
- Communicate effectively with customers to explain issues, provide recommendations, and ensure satisfaction.
- Maintain accurate records of services performed, parts used, and time spent on each job.
- Always adhere to company safety protocols and best practices.
- Previous experience as a plumbing technician, with a specific focus on drain services.
- Proficiency in diagnosing and repairing a wide range of drain issues, including clogs, leaks, and backups.
- Strong communication skills and a customer-centric mindset.
- Ability to work independently and as part of a team in a fast-paced environment.
- Valid driver's license and clean driving record.
- 401(k) with up to 4% match
- Health, Dental, Vision Insurance
- Short & Long-Term Disability
- Life Insurance
- 48 hours of holiday time annually
- 40 hours of Personal, 40 hours of Sick, and 40 hours of Vacation available after 90 days
- Financial Hardship Program
- 20% Family Discounts on Services
- Referral Bonus Programs
- Take-home truck, tool allowance, uniforms, phone, and tablet provided
Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.