What are the responsibilities and job description for the Behavioral Health Care Manager position at Heritage Health Network?
Behavioral Health Care Manager (ECM) – Hybrid Role
Education: Masters degree in Social Work, Psychology, Public Health, or related field is required
Experience: 1–3 years in care management, case management, behavioral health, or community-based settings (Medi-Cal/ECM preferred)
Licensures: Not required; LMFT, LCSW, or LPCC preferred
Bilingual: English/Spanish preferred
Strong communication, organizational, and interpersonal skills
Knowledge of behavioral health, SDOH, and community resources
Comfortable with field work and home visits
Valid driver’s license, active auto insurance, and reliable vehicle
Willingness to travel locally for field visits
Benefits
Medical, dental, and vision insurance
Paid time off holidays
Competitive pay quarterly bonuses
Hybrid work flexibility
Professional growth and development opportunities
Heritage Health Network (HHN)
Join Heritage Health Network as a Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program.
This is a hybrid role combining field and office work, with approximately 2–3 days in the field and 2–3 days office-based, providing flexibility while maintaining meaningful, in-person member engagement.
- Serve as the primary point of contact for members with behavioral health and psychosocial needs
- Conduct comprehensive assessments and develop personalized, person-centered care plans
- Coordinate care across behavioral health providers, medical teams, and community resources
- Conduct in-person home and community visits based on member needs
- Support transitions of care, including post-discharge follow-up and care coordination
- Provide education, coaching, and trauma-informed support to improve member outcomes
- Maintain accurate documentation and meet program requirements