What are the responsibilities and job description for the Dental Front Desk Associate position at HERITAGE DENTAL CENTER CORP?
Dental Front Desk Associate
Join Our Dental Family!
Are you looking for more than just a job? We’re looking for a friendly, caring, and dependable Dental Front Desk Associate to join our growing dental family!
We believe that a great dental practice starts with a great team. We strive to create a positive, welcoming environment where our team members feel valued, supported, and appreciated. We work together, support one another, and share a common goal of providing exceptional care and making every patient feel like part of our family, too.
If you enjoy building relationships, helping others, and being part of a team that works hard while having fun along the way, we’d love to meet you!
Why You’ll Love Being Part of Our Team
We believe in taking care of the people who take care of our patients. That means offering competitive pay, excellent benefits, opportunities to learn and grow, and a team environment where your contributions truly matter.
- Competitive pay: $20–$26 per hour, based on experience
- Paid time off
- 401(k) with company match
- Comprehensive medical, dental, and vision insurance
- Life, short-term disability, long-term disability, and accident insurance
- Employee discount
- Flexible scheduling options
- Ongoing training and certification opportunities
- A supportive, team-oriented workplace where everyone plays an important role
About the Role
As our Dental Front Desk Associate, you’ll be one of the friendly faces who helps make each patient’s experience a great one. You’ll play an important role in keeping our office running smoothly, helping patients feel comfortable, and working closely with our doctors, clinical team, and office staff.
We’re looking for someone who is organized, compassionate, professional, and enjoys working with people. Most importantly, we want someone who understands that teamwork, kindness, and a positive attitude make all the difference.
What You’ll Do
- Welcome patients with a warm smile and help them feel comfortable from the moment they arrive.
- Schedule and confirm appointments while keeping our providers’ schedules running efficiently.
- Answer phone calls, assist new patients, respond to patient questions, and coordinate follow-ups.
- Help patients understand their treatment plans and work with them to prioritize and schedule care.
- Verify dental insurance, review benefits, assist with preauthorizations, and communicate with our business team.
- Maintain accurate patient records, scan documents, and update necessary forms.
- Coordinate with doctors, clinical assistants, and fellow front office team members to ensure a smooth patient experience.
- Assist with daily office operations and provide clinical dental assisting support when needed.
- Bring a positive attitude, a willingness to help, and a team-first mindset to everything you do.
What We’re Looking For
- At least two years of experience in a dental office, preferably in a busy, patient-focused environment.
- Experience with dental software and computer programs, including Microsoft Office.
- Knowledge of dental terminology, procedures, scheduling, and insurance benefits.
- Strong communication, organization, and customer service skills.
- Someone who is dependable, caring, adaptable, and comfortable working in a team environment.
- A genuine desire to make patients feel welcome and supported.
Schedule
- Full-time or part-time opportunities available
- Monday–Thursday
- Day shift with 8-hour shifts
- No weekends
- In-person position
Come Grow With Us!
We know that a great team is about more than experience and qualifications. It’s about finding people who care, encourage one another, and want to make a difference together.
If you’re looking for a workplace where you can build meaningful relationships, continue growing professionally, feel appreciated for what you do, and become part of a close-knit dental family, we would love to hear from you!
We’re not just looking for someone to fill a position. We’re looking for someone who wants to become part of our team.
Salary : $20 - $26