What are the responsibilities and job description for the Front Office Assistant position at Hera Women's Health?
Job Title: Front Office Assistant
Location: Las Vegas, NV
Employment Type: Full-Time
About Us:
The High Risk Pregnancy Center is a well-established maternal-fetal medicine private practice dedicated to providing specialized care for high-risk pregnancies. Our team is committed to leading the way in compassion, innovation, and excellence in patient care. By combining advanced technology with a patient-centered approach, we support expectant mothers and their families. We are currently seeking a Front Office Assistant to join our Henderson team and contribute to the exceptional experience we provide to every patient.
Position Summary:
The Front Office Assistant serves as the first point of contact for patients, providing exceptional service and ensuring an efficient, welcoming front office experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced medical environment.
Duties and Responsibilities:
- Greet patients and process check-in/check-out.
- Enter and update patient demographics and insurance information in the electronic health record (EHR).
- Answer phones, schedule appointments, and manage messages.
- Collect co-pays.
- Perform other various front office duties as assigned.
- 1–2 years of medical office experience required.
- Experience with Electronic Health Records (EHR) systems — AthenaOne preferred.
- Knowledge of medical terminology.
- Excellent communication and customer service skills.
- Ability to multitask and work well under pressure.
- Bilingual (English/Spanish) preferred.
- Full-time, Monday – Friday 8am – 5pm schedule
- Medical, dental, and vision insurance
- 401(k) with employer matching after 1 year of service
- Paid time off (PTO) and holidays
- Life, disability, and employee assistance benefits
- Supportive, collaborative team environment
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